Today, I wasted a lot of time trying to login on IndusInd Net banking. Changed my password several times and after each time I could not log on. The problem was the password length
Setting password part:
When setting the password, IndusInd allows you only a 13 character long password. As all my passwords consist of 15 characters or more, I didn't realise that it had stopped accepting after the 13th character. No message was displayed (at least, none that I saw)
Using password part:
And when I tried to login it easily accepted more than 13 characters (this part is perfectly fine, for security reasons it should not impose a limitation). So it naturally failed.
What really irritated me were the following
a) In the setting part a message should have been displayed stating the limit, and the user should have been stopped after the limit is reached. This didn't happen
b) I set the same password again and again several times, and it allowed me to do so. The safer policy would have been to disallow 'n' old passwords (where n is usually 3)
Setting password part:
When setting the password, IndusInd allows you only a 13 character long password. As all my passwords consist of 15 characters or more, I didn't realise that it had stopped accepting after the 13th character. No message was displayed (at least, none that I saw)
Using password part:
And when I tried to login it easily accepted more than 13 characters (this part is perfectly fine, for security reasons it should not impose a limitation). So it naturally failed.
What really irritated me were the following
a) In the setting part a message should have been displayed stating the limit, and the user should have been stopped after the limit is reached. This didn't happen
b) I set the same password again and again several times, and it allowed me to do so. The safer policy would have been to disallow 'n' old passwords (where n is usually 3)