Priority email for Magnus Card holders?

[Hisoka]

I recently got Axis Magnus credit card and shopped through grabdeals at Flipkart. But I didn’t receive any message that my transaction has been recorded on Grabdeals. I tried customer care they said contact Flipkart. At that moment I realised customer support is just useless.

Is there any priority mail ID for Axis Magnus card holders on which I can explain them the issue?

If yes then it’d be great if someone provides me that. Else any other mail ID on which I can expect an actual response and not some auto generated message.

Thanks in advance

 

[Sharjeelshaikh]

Simply next time use axis edge gyftr

 

[churn]

I recently got Axis Magnus credit card and shopped through grabdeals at Flipkart. But I didn’t receive any message that my transaction has been recorded on Grabdeals. I tried customer care they said contact Flipkart. At that moment I realised customer support is just useless.

Is there any priority mail ID for Axis Magnus card holders on which I can explain them the issue?

If yes then it’d be great if someone provides me that. Else any other mail ID on which I can expect an actual response and not some auto generated message.

Thanks in advance

2 points here. You will never get the message at all times. If you have gone through proper channel, you should get it. There are a couple of threads that mention it.

For your question about email, you can try emailing premium.experience@axisbank.com

 

[RajBlr]

I recently got Axis Magnus credit card and shopped through grabdeals at Flipkart. But I didn’t receive any message that my transaction has been recorded on Grabdeals. I tried customer care they said contact Flipkart. At that moment I realised customer support is just useless.

Is there any priority mail ID for Axis Magnus card holders on which I can explain them the issue?

If yes then it’d be great if someone provides me that. Else any other mail ID on which I can expect an actual response and not some auto generated message.

Thanks in advance

It takes 2-3 days to get the SMS from grabdeals, so you need to wait. Few mentioned they never got but received rewards

See my post - https://www.technofino.in/community/threads/grab-deals-ajio-recorded-not-bad-axis.5473/

FYI- What did you buy? Some mobile phones are not there in the accelerated rewards

 

[Hisoka]

Simply next time use axis edge gyftr

Will I get 5X points from there?

 

[Hisoka]

2 points here. You will never get the message at all times. If you have gone through proper channel, you should get it. There are a couple of threads that mention it.

For your question about email, you can try emailing premium.experience@axisbank.com

So do I just have to cluelessly wait for 4 months just to check if I’ll get my points or not?

 

[Sharjeelshaikh]

Will I get 5X points from there?

Yes u have mail n sms as proof of transaction

 

[Sharjeelshaikh]

So do I just have to cluelessly wait for 4 months just to check if I’ll get my points or not?

Everybody gets within 120 days it is what it is

 

[Hisoka]

It takes 2-3 days to get the SMS from grabdeals, so you need to wait. Few mentioned they never got but received rewards

See my post - https://www.technofino.in/community/threads/grab-deals-ajio-recorded-not-bad-axis.5473/

FYI- What did you buy? Some mobile phones are not there in the accelerated rewards

I bought an AC, does that count? And I think mobile also counts once a month

 

[Hisoka]

Everybody gets within 120 days it is what it is

Yeah but at least everyone should get a message so that they know they’re gonna receive the points. Similar case happened with my Ace card, I didn’t get 5% Cashback message on one of my huge bill payments. But I did get the Cashback once my statement was generated

 

[RajBlr]

I bought an AC, does that count? And I think mobile also counts once a month

Yes it shows it is covered in the fine print of the t&c