PNB help rupay select debit

[Harrypotter]

I have opened 50k mab savings account for getting rupay select debit card but bank has send me normal rupay card. I complained it with nodal desk they responded back saying take this to base branch. I went to base branch next day but the branch people not even able to understand rupay select debit card exist. They are telling like your are already having rupay debit card you can withdraw funds in atm, you can sign up for Google pay with that. I tried explaining them this is normal rupay card and rupay select debit card is premium card. Rupay select debit gives you ott like prime video, health checkup etc. They are like are you joking how come debit card gives you everything. These so called bankers doesn't learn any latest developments in their fields. Trust me these people getting salary from tax payers money itself is crime.

 

[sxchzy]

aur kholo psu mein bank account

 

[Quantum]

I have opened 50k mab savings account for getting rupay select debit card but bank has send me normal rupay card. I complained it with nodal desk they responded back saying take this to base branch. I went to base branch next day but the branch people not even able to understand rupay select debit card exist. They are telling like your are already having rupay debit card you can withdraw funds in atm, you can sign up for Google pay with that. I tried explaining them this is normal rupay card and rupay select debit card is premium card. Rupay select debit gives you ott like prime video, health checkup etc. They are like are you joking how come debit card gives you everything. These so called bankers doesn't learn any latest developments in their fields. Trust me these people getting salary from tax payers money itself is crime.

Trust me these people getting salary from tax payers money itself is crime.

I don't think they get paid from tax payers money. They get paid from the revenue their institution generates.

These so called bankers doesn't learn any latest developments in their fields.

The PSU employees are not compelled to learn new developments or about products, because they know they are getting fairly compensated with or without it.
Whereas the private bank employees' bonus/commission/promotion depends on their performance, therefore they don't have the liberty of being completely ignorant on their product and service portfolio, if they want better perks.

You probably need to contact the customer care and ask them to raise the request for other DC, if it is possible via online mode in PNB.

 

[D₹V]

I have opened 50k mab savings account for getting rupay select debit card but bank has send me normal rupay card. I complained it with nodal desk they responded back saying take this to base branch. I went to base branch next day but the branch people not even able to understand rupay select debit card exist. They are telling like your are already having rupay debit card you can withdraw funds in atm, you can sign up for Google pay with that. I tried explaining them this is normal rupay card and rupay select debit card is premium card. Rupay select debit gives you ott like prime video, health checkup etc. They are like are you joking how come debit card gives you everything. These so called bankers doesn't learn any latest developments in their fields. Trust me these people getting salary from tax payers money itself is crime.

Did you talk with BM?

E-mail pnb bank/write to BM with your complaint complaint 👍

And if they fail to provide resolution in 30 days, do complaint in banking ombudsman scheme.

 

[D₹V]

Though I believe, they (employee of pnb) should know the product code of RuPay Select Wellness DC to upgrade.

Maybe they're unaware.

@Abhishek012 might give more insight.

 

[Quantum]

Did you talk with BM?

E-mail pnb bank/write to BM with your complaint complaint 👍

And if they fail to provide resolution in 30 days, do complaint in banking ombudsman scheme.

Arre iske liye bhi RBI ombudsman
Thoda try to kar le wo branch se, I feel ki branch wale kar denge.

 

[D₹V]

Arre iske liye bhi RBI ombudsman
Thoda try to kar le wo branch se, I feel ki branch wale kar denge.

Yes, that's what added in next reply 😀.

 

[imdjay]

For 50k MAB, you will get Rupay platinum. Not Rupay select DC.
Check your account type first. Should be elite or premium something for this.

 

[smz]

I don't think they get paid from tax payers money. They get paid from the revenue their institution generates.


The PSU employees are not compelled to learn new developments or about products, because they know they are getting fairly compensated with or without it.
Whereas the private bank employees' bonus/commission/promotion depends on their performance, therefore they don't have the liberty of being completely ignorant on their product and service portfolio, if they want better perks.

You probably need to contact the customer care and ask them to raise the request for other DC, if it is possible via online mode in PNB.

Not all pvt Bank employees are knowledgeable. Have faced issues with them also, recent being HDFC employees don't know that money-back & rupay premium debit card even exists. All this in Bangalore prominent location branches.

 

[Quantum]

Not all pvt Bank employees are knowledgeable. Have faced issues with them also, recent being HDFC employees don't know that money-back & rupay premium debit card even exists. All this in Bangalore prominent location branches.

I didn't say that pvt bank employees are knowledgeable. It's just that they don't have the liberty of getting a fair compensation without putting any effort.
I'm in Bengaluru as well, and I have experienced the "overwhelming knowledge^" of HDFC, IDFC, Citi, Axis employees.

^ Sarcasm alert.

 

[Harrypotter]

Did you talk with BM?

E-mail pnb bank/write to BM with your complaint complaint 👍

And if they fail to provide resolution in 30 days, do complaint in banking ombudsman scheme.

I have spoken to him no use.

 

[Harrypotter]

For 50k MAB, you will get Rupay platinum. Not Rupay select DC.
Check your account type first. Should be elite or premium something for this.

Yes it says elite

 

[imdjay]

Yes it says elite

can you share what it shows there and also your Rupay DC- internet pic will also work.

I also have a 50K MAB acc with a variant of premium customer. When I upgraded, I automatically got a Rupay Platinum DC.

 

[Abhishek012]

Arre iske liye bhi RBI ombudsman
Thoda try to kar le wo branch se, I feel ki branch wale kar denge.

Bro, you can also complaint to "PNB ombudsman".

I have opened 50k mab savings account for getting rupay select debit card but bank has send me normal rupay card. I complained it with nodal desk they responded back saying take this to base branch. I went to base branch next day but the branch people not even able to understand rupay select debit card exist. They are telling like your are already having rupay debit card you can withdraw funds in atm, you can sign up for Google pay with that. I tried explaining them this is normal rupay card and rupay select debit card is premium card. Rupay select debit gives you ott like prime video, health checkup etc. They are like are you joking how come debit card gives you everything. These so called bankers doesn't learn any latest developments in their fields. Trust me these people getting salary from tax payers money itself is crime.

You can show them all PNB RuPay Debit card series here -

Link -

PNB ATM Debit Card | PNB ATM Cards| PNB Cards | PNB Cards | PNB

PNB provides variety of ATM debit card and credit card such as Global Credit Card, World Travel Card verified by visa, Master and Rupay that not only let you withdraw cash from ATM but also let you shop cashless and tension free Apply for PNB debit and credit cards online PNB provides various...

www.pnbindia.in

open all PNB Debit card details and pic and show them -

 

[Nemesis]

Bro, you can also complaint to "PNB ombudsman".


You can show them all PNB RuPay Debit card series here -

Link -

PNB ATM Debit Card | PNB ATM Cards| PNB Cards | PNB Cards | PNB

PNB provides variety of ATM debit card and credit card such as Global Credit Card, World Travel Card verified by visa, Master and Rupay that not only let you withdraw cash from ATM but also let you shop cashless and tension free Apply for PNB debit and credit cards online PNB provides various...

www.pnbindia.in

open all PNB Debit card details and pic and show them -

Aaj kal photo se kaam chal raha kya?

 

[kartavya7sharma]

I have opened 50k mab savings account for getting rupay select debit card but bank has send me normal rupay card. I complained it with nodal desk they responded back saying take this to base branch. I went to base branch next day but the branch people not even able to understand rupay select debit card exist. They are telling like your are already having rupay debit card you can withdraw funds in atm, you can sign up for Google pay with that. I tried explaining them this is normal rupay card and rupay select debit card is premium card. Rupay select debit gives you ott like prime video, health checkup etc. They are like are you joking how come debit card gives you everything. These so called bankers doesn't learn any latest developments in their fields. Trust me these people getting salary from tax payers money itself is crime.

Any update on the complaint?

 

[Harrypotter]

Any update on the complaint?

After rbi intervention they issued the rupay select debit card, All these escalation took more than a month it's not worth it. Better look for some other bank.

 

[diptarkaroy]

After rbi intervention they issued the rupay select debit card, All these escalation took more than a month it's not worth it. Better look for some other bank.

How did you escalate this to RBI? Request you to share the process if someone else faces the same issue, it can help.