SBI Card PhonePe SBI Card – CVP new SBI CC launching

Sree CC · 2025-07-25T20:24:58+0530

GURPS said:
Phonepe Black got approved but yesterday an agent called me for the final verification and Legality and Consent sign.
She mistakenly sent me the Legality form for Base version of Phonepe Rupay which I signed through OTP on the call itself.

She said her manager is absent so she will relay this matter to him but I don't think she did anything. Now, she is not even picking up my calls. Today, I got call from other agent to split my CB card limit with Phonepe Card.
I explained him that the card which got issued to me is incorrect and I have applied for and got approved for Phonepe Black. He said that I have noted the complaint and some other person will call you regarding this matter.
So, anyone here also faced similar issue in the past? And what is the further recourse which should be taken?
I also emailed the nodal officer today.

Can you see the virtual credit card details?

Sree CC · 2025-07-25T20:37:44+0530

H2O said:
Same thing, incorrect application number. Let's give them 2-3 days.

Today I have got 3 calls from Customer care.
# The First one assured me that I would receive my card after a week.
# The second one asked me to send salary slips to her WhatsApp number.(salary should be 1 lakh for Phonepe Select card)
# The third one asked for a home verification due some glitch from their end. Now I've got a call from the assigned agent.😄

lelouch · 2025-07-25T20:47:10+0530

Sree CC said:
Today I have got 3 calls from Customer care.
# The First one assured me that I would receive my card after a week.
# The second one asked me to send salary slips to her WhatsApp number.(salary should be 1 lakh for Phonepe Select card)
# The third one asked for a home verification due some glitch from their end. Now I've got a call from the assigned agent.😄

So much mehnat 😂
Why didn't you do everything online ?

Sree CC · 2025-07-25T21:03:19+0530

lelouch said:
So much mehnat 😂
Why didn't you do everything online ?

Every thing was Online submission only, but when I check the status, I get.... 'You have entered an incorrect application number.'
Recently I have got SBI CASHBACK, So no hope of getting Phonepe ..

Prem03 · 2025-07-25T23:36:43+0530

No reason, seedha rejection.

pprakash11 · 2025-07-25T23:38:41+0530

Prem03 said:
View attachment 104590

No reason, seedha rejection.

With cibil hit ?

Strange · 2025-07-25T23:41:52+0530

pprakash11 said:
With cibil hit ?

SBI digilocker verification ke baad cibil hit harke hi reject karta hai.

Prem03 · 2025-07-25T23:42:40+0530

pprakash11 said:
With cibil hit ?

Don't know. I don't care about CIBIL hits and whenever I check, it always remains above 800.

pprakash11 · 2025-07-25T23:59:45+0530

Strange said:
SBI digilocker verification ke baad cibil hit harke hi reject karta hai.

Mai toh in recent past digilocker verification tak hi ni pohoch pa raha 😂
Pehle SBI Vistara Prime tha, usko upgrade karwaya.
Currently bas AURUM hai mere paas.

H2O · 2025-07-26T00:02:48+0530

Sree CC said:
Today I have got 3 calls from Customer care.
# The First one assured me that I would receive my card after a week.
# The second one asked me to send salary slips to her WhatsApp number.(salary should be 1 lakh for Phonepe Select card)
# The third one asked for a home verification due some glitch from their end. Now I've got a call from the assigned agent.😄

Nobody requested my payslips; only work email verification was needed. Address verification was handled over the phone. The last update I got was to wait 11 days for application processing. However, the woman on the call said my card is already approved, pata nahi kaise..😆😆

pprakash11 · 2025-07-26T00:06:28+0530

H2O said:
Nobody requested my payslips; only work email verification was needed. Address verification was handled over the phone. The last update I got was to wait 11 days for application processing. However, the woman on the call said my card is already approved, pata nahi kaise..😆😆

Once that 11 days SMS comes, most likely it gets approved.

H2O · 2025-07-26T00:08:41+0530

pprakash11 said:
Once that 11 days SMS comes, most likely it gets approved.

I have never received rejection from SBI but i don’t doubt their stupidity.. Let see. 😅

pranavcool · 2025-07-26T09:23:08+0530

Sbi people call and fill a form that we need to sign that lady only told me its approved and was telling card features.

koinahi · 2025-07-26T09:48:42+0530

Sree CC said:
Every thing was Online submission only, but when I check the status, I get.... 'You have entered an incorrect application number.'
Recently I have got SBI CASHBACK, So no hope of getting Phonepe ..

Same error for me. No idea what actually happened, digilocker -> cibil hit, next day incorrect application number!!

MintedMoves · 2025-07-26T11:59:03+0530

I applied for select black card on 23rd - instant cibil hit,had some technical issues - my primary Kotak bank account was not available on penny drop method.Application was on hold,next day received call from agent to complete the AA consent,esign,showed PAN on vkyc.After that tracking application status showed it is as incorrect.Next day received verification call and completed successfully.Today morning received message that card has been approved and will reach you in 7 working days.,i can see the summary of card details like credit limit,cash limit etc in Whatsapp chat - but only last 2 digits of card visible.But application tracking status is still showing incorrect.Now waiting for physcial card to arrive.

Sree CC · 2025-07-26T12:26:17+0530

koinahi said:
Same error for me. No idea what actually happened, digilocker -> cibil hit, next day incorrect application number!!

Today, Home verification is done, then a customer care lady has contacted me for confirmation the data & E-Sign, explained the fees & features of the card....

lelouch · 2025-07-26T12:47:00+0530

lelouch said:
My card got approved this morning 🎉
PS- i don't have any existing SBI CC

Dekho voan aagya
PS - there is name on front of card, have removed that

Sree CC · 2025-07-26T12:49:11+0530

MintedMoves said:
I applied for select black card on 23rd - instant cibil hit,had some technical issues - my primary Kotak bank account was not available on penny drop method.Application was on hold,next day received call from agent to complete the AA consent,esign,showed PAN on vkyc.After that tracking application status showed it is as incorrect.Next day received verification call and completed successfully.Today morning received message that card has been approved and will reach you in 7 working days.,i can see the summary of card details like credit limit,cash limit etc in Whatsapp chat - but only last 2 digits of card visible.But application tracking status is still showing incorrect.Now waiting for physcial card to arrive.

What input did you give for WhatsApp chat? Application number?

MintedMoves · 2025-07-26T12:56:10+0530

Sree CC said:
What input did you give for WhatsApp chat? Application number?

Received automated Whatsapp message from SBI Card +9190040 22022 asking for consent,gave input of Yes.Then My Account>>Menu>>SELECT>>Account Summary

Can try input of Menu.I didn't type any application number.

kuchbhi · 2025-07-26T13:13:52+0530

lelouch said:
Dekho voan aagya
PS - there is name on front of card, have removed that

test karke batao isse charge lagra hai phonepe par?

SBI Card PhonePe SBI Card – CVP new SBI CC launching

TF Select

TF Select

TF Buzz

TF Select

TF Ace

TF Prestige

TF Prestige

TF Ace

TF Prestige

TF Ace

TF Prestige

TF Ace

TF Premier

TF Select

TF Buzz

TF Select

TF Buzz

Attachments

TF Select

TF Buzz

TF Legend

Similar threads