Update: He got a call from a SBI agent saying that there was some issue with the old application and that they will have to make a new application from their side. He consented to this by submitting a application OTP on the SBI cards website link they sent via sms. And he had to do VKYC again and got a new application ID. I wasn't there when it happened but this seems suspicious to me. Did they just do this to get a referral as I had done the previous application myself or something else?
What are the chances of the new application getting approved now. I thought that there was a 6 months cooldown time between applications. Or would that not apply here?