Phishy email from axis bank - Seeking clarification

[Ram1]

Hii, Received email from axis bank that 48k being sent to RBI from ShriRam finance. I am not knowing what is this.
key points
1. My mom name mentioned in this
2. Address wrong
3. My mom axis account closed last year
4. Ifsc mentioned is of union bank, my mom doesnt have union account. Even Beneficiary A/c No. is not my mom's ac no.
5. my mom didnt take any loans from any one.
6. No loans showing in cibil

What is this about? someone took loan from Credit Mantri or shriram finance?

 

[JSK111]

Is it a fraud? Someone else taking loan on your mother's name?

 

[Ram1]

Ok, let's check the facts.

1. This is a payment advice from Axis bank and account is not mandatory as domain is legit and other pvt banks disclose payments in similar manner.
2. Check if the Union bank details are matching with any of your family member accounts.
3. If no loan is availed, check if any transaction is done on the Shriram one app or FD as it is owned by Shriram Finance.
4. Credit Mantri is mentioned, it provides loans in partnership with other NBFCs. Likely a loan availed from Shriram Finance.

In the end it seems to be a loan from Shriram finance through Credit mantri. Contact Shriram finance with transaction details to get clarity in this matter.

No only I have union bank account that too not matching with this.

If any loan was availed, it has to be shown in cibil right,nothing in the cibil

 

[Ram1]

Is it a fraud? Someone else taking loan on your mother's name?

Can't surely say this

 

[SSquad]

No only I have union bank account that too not matching with this.

If any loan was availed, it has to be shown in cibil right,nothing in the cibil

Contact Shriram Finance with transaction details, there are a lot of ifs in this case.

 

[Ram1]

Contact Shriram Finance with transaction details, there are a lot of ifs in this case.

Ok will do