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Phishy email from axis bank - Seeking clarification

Ram1

TF Legend
VIP Lounge
Hii, Received email from axis bank that 48k being sent to RBI from ShriRam finance. I am not knowing what is this.
key points
1. My mom name mentioned in this
2. Address wrong
3. My mom axis account closed last year
4. Ifsc mentioned is of union bank, my mom doesnt have union account. Even Beneficiary A/c No. is not my mom's ac no.
5. my mom didnt take any loans from any one.
6. No loans showing in cibil

What is this about? someone took loan from Credit Mantri or shriram finance? Screenshot 2025-08-17 at 1.03.18 PM.webp
Screenshot 2025-08-17 at 1.06.57 PM.webp
 
@Çàrdøhôlïç u faced similar issue.
R u sure its fake mail?
How does it came from axis domain?
This wasn't a fake mail. It was send by axis bank only.
By the banks response they said nothing to worry about.
The transaction was done from snapay app to axis account.


This was my case. But your's seems to be more concerning. Actually when i did some google searches i saw a consumer case which was filed against axis regarding this matter, which made me more concerned to this issue.

Maybe its better to drop a mail to axis bank seeking clarification. I just called the support specialist and also reached out my bank branch for resolution.
 
Last edited:
This wasn't a fake mail. It was send by axis bank only.
By the banks response they said nothing to worry about.
The transaction was done from snapay app to axis account.


This was my case. But your's seems to be more concerning. Actually when i did some google searches i saw a consumer case which was filed against axis regarding this matter, which made me more concerned to this issue.

Maybe its better to drop a mail to axis bank seeking clarification. I just called the support specialist and also reached out my bank branch for resolution.
Ok will email to axis bank, Shri ram finance
 
Ok, let's check the facts.
  1. This is a payment advice from Axis bank and account is not mandatory as domain is legit and other pvt banks disclose payments in similar manner.
  2. Check if the Union bank details are matching with any of your family member accounts.
  3. If no loan is availed, check if any transaction is done on the Shriram one app or FD as it is owned by Shriram Finance.
  4. Credit Mantri is mentioned, it provides loans in partnership with other NBFCs. Likely a loan availed from Shriram Finance.
In the end it seems to be a loan from Shriram finance through Credit mantri. Contact Shriram finance with transaction details to get clarity in this matter.
 
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