I paid my HDFC CC bill using CRED (about ₹54k, used debit card for payment via CRED) on 21st October and according to the CRED payment history page, it shows that it should start reflecting in my card statement by now. But it’s still not there in neither Unbilled nor Unsettled transactions. It’s been more than 4 days. Any suggestions, what can be done? And has anybody else faced a similar situation with CRED?
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Payment not credited to card statement
- Thread starter skywalker
- Start date
er.jaisingh
TF Buzz
Go to more in cred and in payment history of your credit card payments, what does it say their. ?
er.jaisingh
TF Buzz
I think the transaction is successfull, it may take some time to reflect.
Strange
TF Legend
Same here, hoping it will be credited on the next working day although my bank confirmation is still pending.
Finally received cred payment just now - 4 days after cred confirmed payment.
Similar to hdfc billpay, it is showing some hga code and payment date same as initial payment date. No idea what happened here.
Will try again with Paytm now, I was cancelling Paytm payments after a day, this time will give it a week.
It can take upto 2 working days to reflect the payment in your card account. You made the payment on 21st of Oct. But 22nd to 24th i.e 3 days were bank holiday and 26th also is a bank holiday. So payment may gets credited today or on 27th of Oct.
I also paid Kotak Bill on 22nd which haven't credited to the account yet.
Agreed. CRED’s Customer service is bad. They haven’t provided any customer care number anywhere, and on top of that, writing about an issue to them via the app is also a headache. I tried doing it twice but no ticket was created. Then I dropped a mail, then they finally acknowledged my concern.
Abhishek012
TF Pioneer
Kuch bhi matlab. Credit card bill repayment work through banks own internal network paid via NEFT/RTGS/UPI/IMPS/BBPS.
RuPay or Visa dnt have any linked with credit card bill repayment.
I always got HDFC RuPay credit card bill repayment instantly but from last few weeks everyone told HDFC bank cc bill repayment takes 3-4 days to credit, paid via CRED and Amazon etc (dnt know other apps).
Last thing, dnt compare BOB like PSU banks RuPay card with HDFC bank RuPay card. Dono me zameen asmaan ka fark hai.
er.jaisingh
TF Buzz
same is happening me through CRED i done payment of 32k something and it is showing in that payment will be credited in 2 days to HDFC
It will be credited definitely, it will just take time. Took about 4-5 days for me. If it still doesn’t start reflecting, drop a mail mentioning the issue along with the order ID and UTR number to grievanceofficer@cred.club
This worked for me since after sending the mail, the money was credited to my CC the next morning.
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