MobiKwik Fraud

[SaGa25]

Hi Everyone,

I had paid credit card bill for my airtel axis cc through Mobikwik but the payment was not credited in the account. Tried reaching out to the bank team for help but they weren't very helpful. Raised a nodal complaint post that stating my operator reference ID and transaction ID but the bank is unable to trace the transaction.

Have raised a ticket in mobikwik app for help but they have stopped responding.

Has anyone else also faced the same issue? If yes, how to resolve it? Kindly help!

 

[bhavyegoel]

Hi Everyone,

I had paid credit card bill for my airtel axis cc through Mobikwik but the payment was not credited in the account. Tried reaching out to the bank team for help but they weren't very helpful. Raised a nodal complaint post that stating my operator reference ID and transaction ID but the bank is unable to trace the transaction.

Have raised a ticket in mobikwik app for help but they have stopped responding.

Has anyone else also faced the same issue? If yes, how to resolve it? Kindly help!

Better file a complaint against Mobikwik in Ingram portal for deficiency in services.

 

[lucifer]

Hi Everyone,

I had paid credit card bill for my airtel axis cc through Mobikwik but the payment was not credited in the account. Tried reaching out to the bank team for help but they weren't very helpful. Raised a nodal complaint post that stating my operator reference ID and transaction ID but the bank is unable to trace the transaction.

Have raised a ticket in mobikwik app for help but they have stopped responding.

Has anyone else also faced the same issue? If yes, how to resolve it? Kindly help!

it will be refunded back to the source in 5-7 buisness days. make another payment

 

[SaGa25]

it will be refunded back to the source in 5-7 buisness days. make another payment

It has been more than a month since I made payment. As per MobiKwik, the transaction is successful

 

[SaGa25]

I

Better file a complaint against Mobikwik in Ingram portal for deficiency in services.

I've escalated the issue to Nodal officer today. Will file a complain this week if it still remains unresolved. Thank you.

 

[pandyag]

i have 2 transactions failed. one shows success other shows refund. Plz keep updated of your outcome.

 

[Wealth is my birth right!]

I had a couple of payments fail in MobiKwik but got refunded both on max 5th working day to source

 

[RupayMan]

I am currently facing this issue for my PNB card, paid on 21st apr, still not credited, as per mobikwik it's successful from their end. PNB said lot of issues with Mobikwik for their customers. Paid again using Cred, that also not credited yet stating I paid on Saturday and it's non working day.

 

[pandyag]

Both my transactions got reversed and credited to source.

 

[RupayMan]

Both my transactions got reversed and credited to source.

After how many days?

 

[pandyag]

After how many days?

transaction done on 4th, reversed today.

 

[RupayMan]

transaction done on 4th, reversed today.

Mine also reversed from cred today, still mobikwik pending, again paid using pnb Bill desk, waiting..

 

[vijaypathak077]

I am also chasing mobikwik for one failed transaction they responded that it will get reversed in 7 days let see.

 

[SaGa25]

Mine also reversed from cred today, still mobikwik pending, again paid using pnb Bill desk, waiting..

I emailed MobiKwik nodal officer asking for help. They’ve responded that the transaction will be traced and reversed. Will raise RBI ombudsman complain after this.

 

[RupayMan]

@SaGa25 Any update on your reverse payment? U got the money? Mine is till on the loose with Mobikwik, PNB told we cannot check that.

 

[SaGa25]

@SaGa25 Any update on your reverse payment? U got the money? Mine is till on the loose with Mobikwik, PNB told we cannot check that.

I escalated the complain to nodal officer and got my transaction reversed. MobiKwik kept saying the transaction is successful and after escalation they mentioned that the transaction was failed and money would be reversed with 3 days

 

[RupayMan]

I escalated the complain to nodal officer and got my transaction reversed. MobiKwik kept saying the transaction is successful and after escalation they mentioned that the transaction was failed and money would be reversed with 3 days

Pls share the steps what you did exactly, fruad mobikwik telling me the same thing

 

[NOOBY]

the app says "INSTANT" CC payment, and they really did instantly in May 23, but today when I tried to pay CC bill via Debit card, the app said "Payment in process" and to check after 2-3 days

amount has already been debited... so is the transaction going to fail or what ?

 

[pandyag]

I also did transaction today and its showing pending.

 

[humptydumpty]

Transaction pending for my hdfc cc ,got succesful payment for axis