Kotal Privy Platinum Account Opened but got Ace ChequeBook

[Paras Jain]

Hi All, I recently opened a Privy Platinum account but the ChequeBook is mentioning Ace account. I have got the Welcome email for Privy Program so the only explanation is that the Privy accounts are actually ACE account? Can someone confirm this please?

 

[AritraSaha]

Hi All, I recently opened a Privy Platinum account but the ChequeBook is mentioning Ace account. I have got the Welcome email for Privy Program so the only explanation is that the Privy accounts are actually ACE account? Can someone confirm this please?

Did you get other benefits of privy account?

Sometimes bank sent other brands chequebook..(shouldn't happen to this high varient account)

 

[plastikman]

Hi All, I recently opened a Privy Platinum account but the ChequeBook is mentioning Ace account. I have got the Welcome email for Privy Program so the only explanation is that the Privy accounts are actually ACE account? Can someone confirm this please?

You have opened an ace variant account with 50k MAB and then invited to Privy Platinum. So, account variant will always be ACE but with Privy League benefits. Even I have the same. The system must have dispatched the Ace chequebook with welcome kit.

Via net banking you can place request for new chequebook and LED DC which will be free and have the Privy League Branding.

 

[Paras Jain]

You have opened an ace variant account with 50k MAB and then invited to Privy Platinum. So, account variant will always be ACE but with Privy League benefits. Even I have the same. The system must have dispatched the Ace chequebook with welcome kit.

Via net banking you can place request for new chequebook and LED DC which will be free and have the Privy League Branding.

Yeah I was guessing that to be the case. Just wanted to check with others as well once.

 

[Paras Jain]

So is that how all of us in the community have got the Privy Account? Ace opened and then invited to Privy? Just asking in case anyone had a different experience than this.

 

[plastikman]

So is that how all of us in the community have got the Privy Account? Ace opened and then invited to Privy? Just asking in case anyone had a different experience than this.

That is what happened in my case. I opened an Ace account and got invited to Privy League after 2-3 months based on my MAB.

But some open their account with them only with the promise that they get the Privy League invite. In their case, the RM gets the invite within a day or two.

 

[FinITech]

So is that how all of us in the community have got the Privy Account? Ace opened and then invited to Privy? Just asking in case anyone had a different experience than this.

I am having kotak pro account and getting offer for privy maxima program

 

[Paras Jain]

I had ordered a new cheque book via netbanking but again received ACE ChequeBook. I am not sure what to do to get Privy ChequeBook. I confirmed with them that I am a privy customer.

 

[plastikman]

I had ordered a new cheque book via netbanking but again received ACE ChequeBook. I am not sure what to do to get Privy ChequeBook. I confirmed with them that I am a privy customer.

Talk to your RM and explain to them. They may not have updated it in the backend system.

 

[RajeshV]

I had ordered a new cheque book via netbanking but again received ACE ChequeBook. I am not sure what to do to get Privy ChequeBook. I confirmed with them that I am a privy customer.

What will you do with the cheque books you got? I'm guessing you'll have to inform the bank that they are cancelled?

 

[Paras Jain]

What will you do with the cheque books you got? I'm guessing you'll have to inform the bank that they are cancelled?

Planning to keep it as it is with me. I believe whenever we close an account the remaining cheques need to be returned. But not sure. You are also right, I can probably tell them that all it is cancelled. But as of now I will just keep it with me.

 

[plastikman]

Planning to keep it as it is with me. I believe whenever we close an account the remaining cheques need to be returned. But not sure. You are also right, I can probably tell them that all it is cancelled. But as of now I will just keep it with me.

Hi, hopefully you raised it with your RM. They should ensure that the backend team update your account to Privy.

Are you able to apply for the Privy Debit card. That can confirm whether the account type has been rightly updated.

 

[Paras Jain]

Hi, hopefully you raised it with your RM. They should ensure that the backend team update your account to Privy.

Are you able to apply for the Privy Debit card. That can confirm whether the account type has been rightly updated.

I already received the provy debit card and customer care confirmed privy account status. Today I have raised this issue with chequebook with customer care and they have saif they will mention it again to uodaye with backend team. So let's see how it goes. Will raise it with RM again on Monday.

 

[plastikman]

I already received the provy debit card and customer care confirmed privy account status. Today I have raised this issue with chequebook with customer care and they have saif they will mention it again to uodaye with backend team. So let's see how it goes. Will raise it with RM again on Monday.

You can also consider raising a ticket via the inbox on your netbanking. That will generate an interaction number for future reference.

 

[Paras Jain]

You can also consider raising a ticket via the inbox on your netbanking. That will generate an interaction number for future reference.

Okay, thats for suggestig mate.

 

[pprakash11]

You can also consider raising a ticket via the inbox on your netbanking. That will generate an interaction number for future reference.

KOTAK pro 🙏🙇🙇

 

[plastikman]

KOTAK pro 🙏🙇🙇

Absolutely, still pro at being confused 🤣