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Thoda detail me timeline btaoge. Kab freeze hua and kab email kiya and kab unfreeze hua?
On 1st July - I mailed them regarding freeze and further removal of the same.

On 2nd July - they replied back stating they will revert back after investigation

On 9th july - they reverted back that the freeze is removed.
 
I made 2 transactions at local POS machines and no amount was added to the diamond how to check what's the MCC or why it was not added?
You can't figure out mcc using kotak DC, kotak didn't give authority or I say "option" to check mcc of transactions to customer care executives.
 
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