Something went wrong. For me no card details were shown on app. You will see metal DC on app only after card delivery. Customer care confirmed the same as its metal debit card you wont see it immediately on app .
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Kotak 811 Infinity Metal Debit Card – Unboxing & First Impressions
- Thread starter Finchamp!
- Start date
- Replies 524
- Views 25K
kohinoor
TF Buzz
The program markets a virtual card + a physical debit card. I got the message for metal DC also later. I am assuming that card in app was a VDC and these both will be active simultaneously (and both would be free of charge)
I do not see any normal debit card on app. Card was delivered today and then it started reflecting on app too. Until yesterday I did not see anything on app.
kohinoor
TF Buzz
Will get a confirmation again tomorrow from customer care during their working hours. Although today I did have a call with them because I had received a message "Request for additional Kotak Bank Debit Card was accepted on 21-AUG-25. Existing Debit Card(s) will remain active; charges will be applicable as per GSFC." She said that this virtual card gets generated on creation of "e-wallet" and that there would be no charges for either of the cards remaining active but I am skeptical now.
