Devaluation Jupiter CSB Edge Rupay Credit Card 2% Cashback is not for everyone | Misleading Product

[alanabraham]

Jupiter is clearly hiding the most important drawback of Jupiter Edge CSB credit card.

2% cashback of selected category is NOT FOR EVERYONE. Yes you read it right!!

If you don't have a Jupiter Savings (Federal) account, the jewels earned by CSB Rupay credit card can't be converted to cashback. You have left with only one option, which is to purchase gift vouchers with those jewels. There is no option to credit the cashback to the card.

Considering the currently available GVs (Flipkart, Amazon Shopping, Uber, Zomato), these can be easily obtained from other platforms by minimum 5% - 10% discount, therefore this is totally a negative redemption end of the day.

Jupiter is doing all these kind of dirty plays, that too without revealing it to customers is totally unprofessional and unethical. Being a customer since day one of Jupiter launch, it's surprising to see how this company changes it's policies and promises on day to day basis.

They didn't fulfill or maintain the product features, of not even a single product what it offers originally.

So those who don't have their SB account and taking this card by seeing 2% Cashback advertisement, think twice.

 

[yusuf646]

Jupiter is clearly hiding the most important drawback of Jupiter Edge CSB credit card.

2% cashback of selected category is NOT FOR EVERYONE. Yes you read it right!!

If you don't have a Jupiter Savings (Federal) account, the jewels earned by CSB Rupay credit card can't be converted to cashback. You have left with only one option, which is to purchase gift vouchers with those jewels. There is no option to credit the cashback to the card.

Considering the currently available GVs (Flipkart, Amazon Shopping, Uber, Zomato), these can be easily obtained from other platforms by minimum 5% - 10% discount, therefore this is totally a negative redemption end of the day.

Jupiter is doing all these kind of dirty plays, that too without revealing it to customers is totally unprofessional and unethical. Being a customer since day one of Jupiter launch, it's surprising to see how this company changes it's policies and promises on day to day basis.

They didn't fulfill or maintain the product features, of not even a single product what it offers originally.

So those who don't have their SB account and taking this card by seeing 2% Cashback advertisement, think twice.

I am unable to perform VKYC for Jupiter CSB Card. It shows something went wrong. Facing this issue from the past 13 days. Contacted email support they don't know when it'll be fixed.

 

[alanabraham]

I am unable to perform VKYC for Jupiter CSB Card. It shows something went wrong. Facing this issue from the past 13 days. Contacted email support they don't know when it'll be fixed.

Customer service executives are less knowledgeable and take ages for a resolution.

 

[yusuf646]

Customer service executives are less knowledgeable and take ages for a resolution.

I don't actually care about how much reward they give. I just need the lifetime free card, but I can't get Jupiter CSB. 🥲

 

[yusuf646]

Jupiter is clearly hiding the most important drawback of Jupiter Edge CSB credit card.

2% cashback of selected category is NOT FOR EVERYONE. Yes you read it right!!

If you don't have a Jupiter Savings (Federal) account, the jewels earned by CSB Rupay credit card can't be converted to cashback. You have left with only one option, which is to purchase gift vouchers with those jewels. There is no option to credit the cashback to the card.

Considering the currently available GVs (Flipkart, Amazon Shopping, Uber, Zomato), these can be easily obtained from other platforms by minimum 5% - 10% discount, therefore this is totally a negative redemption end of the day.

Jupiter is doing all these kind of dirty plays, that too without revealing it to customers is totally unprofessional and unethical. Being a customer since day one of Jupiter launch, it's surprising to see how this company changes it's policies and promises on day to day basis.

They didn't fulfill or maintain the product features, of not even a single product what it offers originally.

So those who don't have their SB account and taking this card by seeing 2% Cashback advertisement, think twice.

Hey, with the Jupiter CSB Card, do you get the Jewels instantly for Scan & Pay transactions, or are they credited after the bill is generated?

For non-UPI transactions, Jewels are credited instantly, but for UPI transactions, I haven't received any Jewels for any category.

 

[alanabraham]

Hey, with the Jupiter CSB Card, do you get the Jewels instantly for Scan & Pay transactions, or are they credited after the bill is generated?

For non-UPI transactions, Jewels are credited instantly, but for UPI transactions, I haven't received any Jewels for any category.

Jewels credit for UPI is instant. But can redeem only after 15 days or so.

 

[yusuf646]

Jewels credit for UPI is instant. But can redeem only after 15 days or so.

Do they only give Jewels if scanned through Jupiter app? I scanned around 20 different merchants using Jupiter CSB via Kiwi app but recieved nothing (not even 0.4%)

 

[Pavan]

Do they only give Jewels if scanned through Jupiter app? I scanned around 20 different merchants using Jupiter CSB via Kiwi app but recieved nothing (not even 0.4%)

Same here even am wondering will they give 0.4%

 

[alanabraham]

Do they only give Jewels if scanned through Jupiter app? I scanned around 20 different merchants using Jupiter CSB via Kiwi app but recieved nothing (not even 0.4%)

You are not using the product the way it should be. Jewels for UPI is available only if you use it via Jupiter app.

 

[Pavan]

You are not using the product the way it should be. Jewels for UPI is available only if you use it via Jupiter app.

Seriously i wasn't aware of this

 

[yusuf646]

You are not using the product the way it should be. Jewels for UPI is available only if you use it via Jupiter app.

Seriously i wasn't aware of this

Phir to is card ka koi genuine use hi nahi hai. Isko to lootna hi better hai. Food category choose karke dost ke restaurant ke QR pe daily transaction karna padega ab😂

 

[harshal.chavan]

Jupiter is clearly hiding the most important drawback of Jupiter Edge CSB credit card.

2% cashback of selected category is NOT FOR EVERYONE. Yes you read it right!!

If you don't have a Jupiter Savings (Federal) account, the jewels earned by CSB Rupay credit card can't be converted to cashback. You have left with only one option, which is to purchase gift vouchers with those jewels. There is no option to credit the cashback to the card.

Considering the currently available GVs (Flipkart, Amazon Shopping, Uber, Zomato), these can be easily obtained from other platforms by minimum 5% - 10% discount, therefore this is totally a negative redemption end of the day.

Jupiter is doing all these kind of dirty plays, that too without revealing it to customers is totally unprofessional and unethical. Being a customer since day one of Jupiter launch, it's surprising to see how this company changes it's policies and promises on day to day basis.

They didn't fulfill or maintain the product features, of not even a single product what it offers originally.

So those who don't have their SB account and taking this card by seeing 2% Cashback advertisement, think twice.

Which platforms offer 5-10% discount on vouchers? Please name some of them