Jatin Kumar
TF Select
⚠️ Why I'm Writing This Now (After 12 Months of RBI Guideline Changes):
Because I was told by MobiKwik— “you’ll get your repayment every month”, so I waited patiently.
For months I assumed delays were temporary. But even after a full year, the repayments are nowhere near what was promised — not even a fraction, despite loans being at 35.99% interest.
That’s when I decided to ask for answers from MobiKwik.
🟠 Now What I wrote to Mobikwik: (Attached as a Document)
🔵 Mobikwik’s Reply: (Attached Full Documents)
You may not have received the expected repayment because one or more borrowers were not due or have not yet repaid.
Please contact Lendbox (support@lendbox.in) for borrower details and further information.
MobiKwik’s role is only to provide the platform for sourcing and servicing customers for its NBFC-P2P partner (Lendbox).
As per the terms and conditions:
After 16 August 2024 (per RBI rule changes), withdrawals are only possible if borrowers repay.
Therefore, any changes to Xtra are made by Lendbox, not MobiKwik.
So Now MobiKwik is playing safe side and He is denying to Take Any responsibility.
Still lot of money got stucked with them but Now I am worried after seen MobiKwik Reply. Earlier they were taking responsibility but Now they are blaming Lendbox for everything.
Just Suggest me , what Should I do ?
I am very Stressed, Pls Help me.
Because I was told by MobiKwik— “you’ll get your repayment every month”, so I waited patiently.
For months I assumed delays were temporary. But even after a full year, the repayments are nowhere near what was promised — not even a fraction, despite loans being at 35.99% interest.
That’s when I decided to ask for answers from MobiKwik.
🟠 Now What I wrote to Mobikwik: (Attached as a Document)
- Why has my tenure been changed?
- I had clearly selected only 12-month tenure at the time of lending, before the RBI guidelines changed.
- As per the attached repayment schedule, I’m not even getting half of the minimum expected amount.
- You are charging high interest (up to 35.99%) from borrowers, as visible in the borrower list — but you're not even passing back a small portion of that to me.
- I requested a proper explanation and a rescheduled repayment plan based on my original selections.
🔵 Mobikwik’s Reply: (Attached Full Documents)
You may not have received the expected repayment because one or more borrowers were not due or have not yet repaid.
Please contact Lendbox (support@lendbox.in) for borrower details and further information.
MobiKwik’s role is only to provide the platform for sourcing and servicing customers for its NBFC-P2P partner (Lendbox).
As per the terms and conditions:
- Your funds were directly lent via Lendbox.
- You authorized Lendbox to lend via their borrower pool logic.
- Disputes must be resolved between you and the borrowers.
- Lendbox can reinvest your money.
- MobiKwik is not responsible for repayment, defaults, or fund recovery.
After 16 August 2024 (per RBI rule changes), withdrawals are only possible if borrowers repay.
Therefore, any changes to Xtra are made by Lendbox, not MobiKwik.
_________________________________________So Now MobiKwik is playing safe side and He is denying to Take Any responsibility.
Still lot of money got stucked with them but Now I am worried after seen MobiKwik Reply. Earlier they were taking responsibility but Now they are blaming Lendbox for everything.
Just Suggest me , what Should I do ?
I am very Stressed, Pls Help me.
