Is IDFC bank a full fledged bank? Is Customer Care Service is good and easily available?

[avikrish]

Is IDFC bank a full fledged bank? Is Customer Care Service is good and easily available w.r.t Phone Banking?

How are the services?

 

[Copycat]

Is IDFC bank a full fledged bank? Is Customer Care Service is good and easily available w.r.t Phone Banking?

How are the services?

Yes, I believe so
Yes, they have always solved my problems whenever I've approached them via phone (which is rare). I approach them far more often via email, and they usually resolve the issue within 2-3 days. Usually this relates to vouchers they have not yet sent me or used vouchers that they have sent (has happened several times, even the replacement vouchers were used but they checked and replaced them)
Yes, the services are good

 

[avikrish]

Yes, I believe so
Yes, they have always solved my problems whenever I've approached them via phone (which is rare). I approach them far more often via email, and they usually resolve the issue within 2-3 days. Usually this relates to vouchers they have not yet sent me or used vouchers that they have sent (has happened several times, even the replacement vouchers were used but they checked and replaced them)
Yes, the services are good

Thank you

 

[karankayastha]

Yes of course it is they have branches all over unlike neo banks