|V|
TF Buzz
Okay. What a nightmare it has been. This has to be one of the worst bank out there. The infrastructure they got is pure garbage.
I have been trying to get hold of Exclusive debit card with 0 MAB. I decided to jump the hoops to get it via Pinnacle card.
Tons of issues. The app feels like its running on some potato.
What's up with this garbage app not working on wifi ? Always needs mobile data to operate.
I am facing following issues; if someone can help out, I appreciate it alot. Else, I am on a verge of getting this account and card closed and never look back.
Issues :
1. I got the CC first. Registered it for net banking and then I created exclusive a/c online. Downloaded the indie app; logged in via the app using CC details. The app logged in; it shows everything except the credit card. Called customer care; they said they will have to merge customer ID together. I didn't even create saving account's net banking account yet, what's there to merge ? Since, the credit card isn't shown along side the saving account. The MAB is exclusive a/c is 1L. FML: I can't put 1L on this bank.
Over on X Customer care says : Request you to visit the nearest IndusInd Bank branch to update your mobile number linked to your credit card under your Unique Customer Identification Code (UCIC) in order to resolve the highlighted issue.
I am not confident the branch people are educated enough to do the above procedure. Further, I opened the a/c online and now asking me to visit branch !? Really ? 🙁
2. After the saving account was created; initial funding was for 90K. I thought I will maintain 1L for few days and tried adding 10k more.
3. Debit card cvv not visible. The app doesn't show any credit card. All I see is 2 debit card on "Cards" section (Exclusive and gold card). I try to see the cvv of the debit card -> "Oops, something went wrong,contact indie@indusind.com". Tried it like 50 times and its always the same.
4. Tried setting ATM pin of the card. Error -> "Oops, something went wrong, contact indie@indusind.com".
I am just frustated this all such horrible service from Indusind bank. Their customer service is pretty laid back, no prompt response.
If anyone got any input which might help me. Please share.
Thank you.
I have been trying to get hold of Exclusive debit card with 0 MAB. I decided to jump the hoops to get it via Pinnacle card.
Tons of issues. The app feels like its running on some potato.
What's up with this garbage app not working on wifi ? Always needs mobile data to operate.
I am facing following issues; if someone can help out, I appreciate it alot. Else, I am on a verge of getting this account and card closed and never look back.
Issues :
1. I got the CC first. Registered it for net banking and then I created exclusive a/c online. Downloaded the indie app; logged in via the app using CC details. The app logged in; it shows everything except the credit card. Called customer care; they said they will have to merge customer ID together. I didn't even create saving account's net banking account yet, what's there to merge ? Since, the credit card isn't shown along side the saving account. The MAB is exclusive a/c is 1L. FML: I can't put 1L on this bank.
Over on X Customer care says : Request you to visit the nearest IndusInd Bank branch to update your mobile number linked to your credit card under your Unique Customer Identification Code (UCIC) in order to resolve the highlighted issue.
I am not confident the branch people are educated enough to do the above procedure. Further, I opened the a/c online and now asking me to visit branch !? Really ? 🙁
2. After the saving account was created; initial funding was for 90K. I thought I will maintain 1L for few days and tried adding 10k more.
- Source bank says 10k transaction successful.
- Razorpay says 10k transaction successful and shares the usual transaction successful email.
- Indusind bank says there was an issue and that's it. No reference number, no nothing. The fund 10k is lost. No idea who has it.
3. Debit card cvv not visible. The app doesn't show any credit card. All I see is 2 debit card on "Cards" section (Exclusive and gold card). I try to see the cvv of the debit card -> "Oops, something went wrong,contact indie@indusind.com". Tried it like 50 times and its always the same.
4. Tried setting ATM pin of the card. Error -> "Oops, something went wrong, contact indie@indusind.com".
I am just frustated this all such horrible service from Indusind bank. Their customer service is pretty laid back, no prompt response.
If anyone got any input which might help me. Please share.
Thank you.
