IDFC credit card - Delete pending online application

[cardio_guy]

Hi all,

I found a way to delete the pending online application in IDFC First credit card.

This can be used by people who have entered their DOB, mobile number and got the OTP. After entering the OTP, if you had selected the card details, it will show you which card you are eligible for. In most cases, if you are WOW card, you will be disappointed.

But after that, how many ever times you try, you will always see WOW card itself. You would not be able to changes it unless you give a different mobile number.

For this problem,
Call IDFC customer care (1800 10 888), connect to the credit card department, and ask them to cancel the pending CC application. They will raise a request and it will be canceled in 5 working days. You will get an email and SMS confirmation. After that, you can apply for a new variant with the same mobile number itself.

They told me over the phone that this facility is available only via phone. They don't take cancellation requests by mail. and they told I will be able to select a new card after 5 days (that is, after this application request is cancelled).

Just wait for 5 days and try again. Hope this helps.

 

[RishiKiDev]

Ha 30K limit dikha raha tha. Koi bola 50K chahiye legend ke liye

Mereko toh 3 saal pehle mera RM bola tha floor limit 1 lac hai. Shayad change ho gya hai

 

[Deleted member 21942]

Ha 30K limit dikha raha tha. Koi bola 50K chahiye legend ke liye

Atleast Rs 50k limit is required for Legend. I had Aura edge card with Rs 50k limit and I got card upgrade offers in email for Legend card with Rs 4999 joining fees. However, I have closed Aura edge card in January this year.

 

[RishiKiDev]

That's why I didn't tried again as I do not want CIBIL hits each time.

Why you fear CIBIL hits, they don't matter in the long run. If you do more than 5 hits in a month then only your CIBIL may get lowered

 

[Shubham Yadav]

Indusind k complicated matter mai toh

@4uziaul. hi bata sakte h

 

[Deleted member 21942]

Why you fear CIBIL hits, they don't matter in the long run. If you do more than 5 hits in a month then only your CIBIL may get lowered

CIBIL hits do matter not for the score but it shows customer as credit hungry to lenders. HSBC, Amex, SC are very strict with multiple CIBIL hits in a short span of time.

 

[cardio_guy]

UPDATE - this worked for me. I just selected a new card and applied.

Additional point - Just in case if you want - write to nodaldesk@idfcfirstbank.com also, to get a push on the cancellation request.
[Anyway you have to call and tell them to cancel the pending application]

 

[Akashn]

UPDATE - this worked for me. I just selected a new card and applied.

Additional point - Just in case if you want - write to nodaldesk@idfcfirstbank.com also, to get a push on the cancellation request.
[Anyway you have to call and tell them to cancel the pending application]

which card offered before and after?

 

[cardio_guy]

There is no option to connect to credit card department in the IVR.

It is there, today also I tried. Follow this sequence -
1, Select Language
2. Enter your mobile number.
3. Choose option 1: service-related query
4. Choose option 6: More about other products
5. Choose option 2: other services

After this, the call will be connected to the executive. Tell that you have a problem with your credit card application.
They will connect to the credit card department.

 

[Visith]

It is there, today also I tried. Follow this sequence -
1, Select Language
2. Enter your mobile number.
3. Choose option 1: service-related query
4. Choose option 6: More about other products
5. Choose option 2: other services

After this, the call will be connected to the executive. Tell that you have a problem with your credit card application.
They will connect to the credit card department.

I an unable to apply for any of IDFC Bank credit cards for past 6 months. I started with one application in the month of June which i did not pursue till the end of the process since i was offered only WoW card. As a result now I keep getting error as attached Can someone guide me how to proceed in this scenario to reapply? Looks like IVR options have got changed now so unable to reach customer care executive as well

 

[cardio_guy]

I an unable to apply for any of IDFC Bank credit cards for past 6 months. I started with one application in the month of June which i did not pursue till the end of the process since i was offered only WoW card. As a result now I keep getting error as attached Can someone guide me how to proceed in this scenario to reapply? Looks like IVR options have got changed now so unable to reach customer care executive as well

This is the end point. I also reached here after applying 7 times. Now they replied - they can't do anything. Just need to wait. I don't know why these people do like this to me.
I think we need to wait for a few months, let the cibil score update for some months cooling off period and then try later. I have left it anyways

 

[Vasuki]

Hi all,

I found a way to delete the pending online application in IDFC First credit card.

This can be used by people who have entered their DOB, mobile number and got the OTP. After entering the OTP, if you had selected the card details, it will show you which card you are eligible for. In most cases, if you are WOW card, you will be disappointed.

But after that, how many ever times you try, you will always see WOW card itself. You would not be able to changes it unless you give a different mobile number.

For this problem,
Call IDFC customer care (1800 10 888), connect to the credit card department, and ask them to cancel the pending CC application. They will raise a request and it will be canceled in 5 working days. You will get an email and SMS confirmation. After that, you can apply for a new variant with the same mobile number itself.

They told me over the phone that this facility is available only via phone. They don't take cancellation requests by mail. and they told I will be able to select a new card after 5 days (that is, after this application request is cancelled).

Just wait for 5 days and try again. Hope this helps.

Bro you deserve this 🏅 medal

 

[Vasuki]

It is there, today also I tried. Follow this sequence -
1, Select Language
2. Enter your mobile number.
3. Choose option 1: service-related query
4. Choose option 6: More about other products
5. Choose option 2: other services

After this, the call will be connected to the executive. Tell that you have a problem with your credit card application.
They will connect to the credit card department.

What if one has saving account & u can directly talk to executive

 

[LordVoldemort]

What if one has saving account & u can directly talk to executive

Yes, The exec who was talking told he has raised a request for this and will clear in 5 working days. Waiting for the confirmation sms or mail. Let's see.
Thanks for the workaround Op

 

[bvc19296]

Yes, The exec who was talking told he has raised a request for this and will clear in 5 working days. Waiting for the confirmation sms or mail. Let's see.
Thanks for the workaround Op

No SMS or Mail will come I guess, I have done a week back and no confirmation from them.

But the pending application got deleted. Just try to fill in the details and if it proceeds it's deleted.

 

[LordVoldemort]

No SMS or Mail will come I guess, I have done a week back and no confirmation from them.

But the pending application got deleted. Just try to fill in the details and if it proceeds it's deleted.

He also asked me to send the error message by mail, Did the exec ask you or did you send something

 

[Vasuki]

He also asked me to send the error message by mail, Did the exec ask you or did you send something

Tell us exact what to talk to the executive..
Write good ..
Will vote for best answer 😁

 

[cardio_guy]

Fed up of IDFC. After a lot of fights and talks, I made them delete my entire history, application details, PAN history etc. and I became NTB.
Now I applied fresh, again the same story - it pointed to wow card. Asked them to delete my application. I am at square one again. I will not go to IDFC ever. My god. These people are awesome.

 

[Vasuki]

Fed up of IDFC. After a lot of fights and talks, I made them delete my entire history, application details, PAN history etc. and I became NTB.
Now I applied fresh, again the same story - it pointed to wow card. Asked them to delete my application. I am at square one again. I will not go to IDFC ever. My god. These people are awesome.

Love this experience 😍😍