mukesha
TF Neo
Recently I was trying to pay bill via my ICICIbank Coral Rupay cards and total amount was >90K. It got failed at the biller end instantly and amount reversal was done instantly by the biller. with in 24 hrs I was able to see the debit and credit both txns in my account. After 2-3 days I got surprised by seeing exactly 1% transaction fee + 18% Gst.
When I called their notorious customer care I got to know that they have started charging on > 50K txns and they have emailed me in MITC and it would be applicable even on failed transactions. As per the executive it is not their fault , they send the money but biller did not accept that so I have to pay.
How can ICICI bank charge fee when service did not render?
Everyone please beware while using ICICI bank for high value transactions.
When I called their notorious customer care I got to know that they have started charging on > 50K txns and they have emailed me in MITC and it would be applicable even on failed transactions. As per the executive it is not their fault , they send the money but biller did not accept that so I have to pay.
How can ICICI bank charge fee when service did not render?
Everyone please beware while using ICICI bank for high value transactions.
