HSBC Enters the Game – Accelerated Rewards Travel Portal Now Live!

[wr8_utd]

Whoever has been facing this issue with HSBC travel portal not visible- is it when you've upgraded from a previous card to travel one ? I have hit this issue on an upgrade and have seen multiple posts highlighting the same.
I've also read on other threads that after the ticket is raised, usually it starts working in 5-6 business days.

Yes, it is post the upgrade for me. It was absolutely fine when I had the visa platinum earlier but the minute I've upgraded it, I'm unable to access the portal.

 

[neo.puneet]

Same for me, i upgraded and it's not working. It used to work fine earlier. I have got the card on aug 26 i guess and it's not working since then. I also transacted twice but haven't received any reward points yet in the last 13 days.

 

[a7c]

If one already has the HSBC Premier credit card, should one also get the HSBC TravelOne Credit card? Because one may hit the limit of monthly accelerated points if booking international tickets for a whole family quite easily. Whereas if one has both the cards, one may utilise the Premier card for booking flights, and the TravelOne card for booking hotels, or vice-versa, according to personal choice and selection of flight and hotel costs, so as to remain within the cap of the 18,000 accelerated reward points monthly.

Of course, this scenario only applies if the monthly accelerated reward points cap of 18,000 points applies per card and not per person (for those who may have both the cards), and one has a sufficiently high credit limit in both cards so as to be able to book both flights and hotels while still staying within the limits of monthly accelerated reward points of 18,000 points, which is common to all the cards of HSBC.

Any update on this scenario?