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HDFC marked late payment for EMI that was paid on time

Shroud

TF Ace
VIP Lounge
I recently refreshed my CIBIL score from Cred app and saw that my score fell 70 points…. 763e7663-b95d-4a4d-a6a9-c76e4a096a4f.webp

Upon checking further, it seems HDFC reported a delayed payment for my Car loan EMI that was infact paid on time…. 18bd58e0-da6c-4b0a-890b-7634eece5b9f.webp

The ECS mandate was executed as usual from my bank account and no manual payment was involved…. 473afd36-c529-4bf0-a983-1b8da3ae0523.webp

Now, this could be a genuine mistake from their end but given that these reportings are automated- Should I wait for some time to see if they fix this on their own or do I need to contact them?
Need Advice
@SSV @SJM @Vasuki @desiviru
 
@Shroud So you pay the EMI next day after generation? I had a personal loan in past having its date as 7 and it always deducted amount on 7th morning but in case 7 is a holiday it was always 8.

This seems to be an error because they reported on 7 May when this due was not cleared. This will sort out as HDFC reports every 15 days so you will see score coming back. For CC dues also if statement generates and HDFC reports in between the system take it as non-payment. So HDFC has this kind of issue.

CIBIL score drop and come back with every change when loan payment, cc payments are going on. 🙂 No need to worry much.
 
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