Today I got a call from my Wealth account assigned RM that he has got a 'downgrade trigger' for my account because my account is not maintaining sufficient balance i.e., I am maintaining around 10k these days... so he has apparently got a trigger to downgrade my account to 10k MAB variant one.
I said the bank must inform me in writing via email or letter first before it actually does that, but he said no it happens centrally/automatically without any notification and his call is the intimation of that.
During account opening the branch official confirmed no downgrade will happen to this account, I mentioned that. He was silent about it.
It did sound like a threat call initially before he went on about the possible ways I can use their services and products etc and ended on a polite sales pitch tone.
Today's the month end, so is he bluffing or ICICI Wealth downgrade is going to happen? What do you guys think?
😕
I said the bank must inform me in writing via email or letter first before it actually does that, but he said no it happens centrally/automatically without any notification and his call is the intimation of that.
During account opening the branch official confirmed no downgrade will happen to this account, I mentioned that. He was silent about it.
It did sound like a threat call initially before he went on about the possible ways I can use their services and products etc and ended on a polite sales pitch tone.
Today's the month end, so is he bluffing or ICICI Wealth downgrade is going to happen? What do you guys think?
😕