Facing transaction failure issues in HDFC Bank Diners Club Privilege Credit Card 🥲

[amit]

In July, I upgraded my HDFC millennia cc to DCP and I was able to pay via cc. but from 13th AUG (bill generation date) all online txn getting failed on DCP cc. checked with HDFC smartbuy portal, freecharge, amazon result is same. called cust care, even they dont have any idea about it.

 

[TheMentalist]

After entering OTP?? Do you get any SMS/Email for the failed transactions?
You can try to temporarily Block and then Unblock your card in the App or Disable & then enable Domestic tnx on the card

 

[alanabraham]

In July, I upgraded my HDFC millennia cc to DCP and I was able to pay via cc. but from 13th AUG (bill generation date) all online txn getting failed on DCP cc. checked with HDFC smartbuy portal, freecharge, amazon result is same. called cust care, even they dont have any idea about it.

You got pre approved upgrade offer?
What was the limit of your millennia card?

 

[amit]

After entering OTP?? Do you get any SMS/Email for the failed transactions?
You can try to temporarily Block and then Unblock your card in the App or Disable & then enable Domestic tnx on the card

After entering OTP not received any SMS/email for the failed txns, the website which I am using for txns like HDFC smatbuy showing txns failed. tried with enable/disable the domestic limit, no improvement.

 

[amit]

You got pre approved upgrade offer?
What was the limit of your millennia card?

Not a pre approved offer, sent an email to hdfc cc for upgrade based on income docs, they approved. millennia limit 2.06L

 

[sv004]

After entering OTP not received any SMS/email for the failed txns, the website which I am using for txns like HDFC smatbuy showing txns failed. tried with enable/disable the domestic limit, no improvement.

U have to write ur name exactly as it is on card otherwise txn will be rejected. If u have saved card details wrong then choose different card then enter correct name

 

[amit]

U have to write ur name exactly as it is on card otherwise txn will be rejected. If u have saved card details wrong then choose different card then enter correct name

This issue is solved now, the payment getway was the culprit.

 

[sv004]

This issue is solved now, the payment getway was the culprit.

Oh that is great to hear. Have u found solution to contactless feature not working and pazyapp wallet not allowing more than 2k load at once

 

[prasahnthgonti]

This issue is solved now, the payment getway was the culprit.

Facing similar issue... Could you please let me know how did you get to know the issue is with gateway? And how did you get it fixed

 

[e404aa]

Facing similar issue... Could you please let me know how did you get to know the issue is with gateway? And how did you get it fixed

I am also facing this issue since 16-Feb. None of the payments are going through diners card. Even bank is helpless it seems.

 

[e404aa]

This issue is solved now, the payment getway was the culprit.

facing same issue, how did you manage to resolve it?