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Didn’t receive 5X Reward Points on Tanishq Voucher Purchase
- Thread starter bewwyy
- Start date
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- Tags
- hdfc infinia smartbuy
did you check the bottom of your statement
there is a monthly capping of 15000 points
there is a monthly capping of 15000 points
Yes, I haven’t crossed that. I only earned 3k according to statement. Customer Care said 5X RP is not eligible as I also used reward points for the purchase but on internet it says the remaining amount (paid by cc) accrues 5X RP. What would you suggest I do?
escalate to smartbuy concierge and grievance redressal
They replied saying txn is not eligible for bonus points.
L O L
Are you sure it's applicable for Tanishq as well ?
accelerated rp for remaining price is there for Apple products (10x RP) as same is mentioned on smartbuy...
if they start giving 5X RP on Tanishq vouchers as well, then it would be a loot 😅
Exactly, when did HDFC give 5x offer for Tanishq? That is 16.5% off on jewellery, that is a loot even if Tanishq products are sold at a premium. If that were ever possible, I can redeem just 100 points and pay the rest using my CC to get 16.5% rewards for it.
Jhon Anand
TF Premier
I don't see Tanishq in my payzapp itself 😢(Hold Millenia cc and platinum dc)
When I searched on internet it said 5X RP is eligible for Infinia CC point redemption for the portion paid by CC after the HDFC 70:30 point redemption rule. One of the main reasons for me to get this card 😅. Its supposed to be part of the 1:1 RP value for Infinia and nothing on smartbuy saying only 1XRP can be earned. Shouldn't it be same as Apple products?
HDFC saying they don't give accelerated RP on transactions where reward points is also used but then they shouldn't give for Apple either right? I'm awaiting response from infinia smartbuy customer service right now.
Only applicable for Infinia CC on smartbuy.
Maybe this is for all other transactions... as for apple, they specifically state that you will get 10x on offer page (not sure if this has gotten changed as well, saying from what I remember)
I believe, they do give accelerated rewards for hotel bookings even if we use reward points for partial redemption. Tanishq is a special case, as the underlying gold has inherent value. Even if they inflate prices in Tanishq, giving 16.5% would end up giving gold at a discounted rate. Apple is a highly price inflated product, I wouldn't be surprised if they had 30-40% margins on their products.
Jhon Anand
TF Premier
Ohh I see. That's nice to have
lucifer1728
TF Buzz
I received 5X in October. Check properly at the bottom of the statement with name such as "SmartBuy_Oct23_Bonus_5X_RP 0000".
Is this 5x for Tanishq voucher purchase only?
lucifer1728
TF Buzz
It's the sum For all the 5X category items in the statement. You have to manually calculate the sum and see if that matches the entry.
I know. I want to understand if you got 5x for Tanishq voucher purchases also as many were saying that they did not receive recently
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