[CLOSED] Yaper and Fi Confusion

[beingmohit]

I have been using Yaper for almost 2 years now and I use my Fi account to receive payments for it. Till now, I have never faced any issues. But, today Yaper shows that they have released my payment (provided me with a UBN), but the amount is not debited to my Fi account. When I talked to Fi customer support, they initially asked me to discuss it with Yaper as they have not received the amount. When I asked them to send me an email confirmation suggesting they have not received the amount for the corresponding UBN, they said they will register my complaint and respond within 4 working days. I am also trying to get in touch with Yaper to understand the problem.
I just want to know my options beforehand in case both of them deny responsibility.
[UPDATE] I got the money today morning. I am no longer trusting these Neo banks with my money!

 

[Strange]

I have been using Yaper for almost 2 years now and I use my Fi account to receive payments for it. Till now, I have never faced any issues. But, today Yaper shows that they have released my payment (provided me with a UBN), but the amount is not debited to my Fi account. When I talked to Fi customer support, they initially asked me to discuss it with Yaper as they have not received the amount. When I asked them to send me an email confirmation suggesting they have not received the amount for the corresponding UBN, they said they will register my complaint and respond within 4 working days. I am also trying to get in touch with Yaper to understand the problem.
I just want to know my options beforehand in case both of them deny responsibility.

Why are you using a Neo Bank to receive such payment, where is always risk of freeze?

 

[beingmohit]

Why are you using a Neo Bank to receive such payment, where is always risk of freeze?

I guess I never really thought about it. Also, amount upto 5l is insured by the RBI, so I never really bothered

 

[Strange]

I guess I never really thought about it. Also, amount upto 5l is insured by the RBI, so I never really bothered

Amount is insured by RBI but Fi regulates everything in their own way and federal bank won't help if you face any problem. Check fi care on twitter to know the reality.

 

[beingmohit]

Amount is insured by RBI but Fi regulates everything in their own way and federal bank won't help if you face any problem. Check fi care on twitter to know the reality.

Thanks, this was indeed an eye-opener. I will move all my funds out of it ASAP

 

[moneyMaker]

oh my god, sorry mate.
But how does yaper works exactly?
Like can i get 100% back? or just some offers?

 

[kpravinramesh]

Is yaper trustworthy ??

 

[beingmohit]

oh my god, sorry mate.
But how does yaper works exactly?
Like can i get 100% back? or just some offers?

Is yaper trustworthy ??

Yeah, I have been using Yaper for over a year and I have never really had any issue. You do get the entire money back. It seems legit to me. Although I am not recommending anyone to use it

 

[PSC_Infinia]

I have been using Yaper for almost 1.5 years. It's a good app and payment was releasing on time but from past 2-3 months there has been delays in the payment.