Cashback not credited for Samsung Infinite card

[vshobhit387]

Bought Samsung buds 3 pro in April directly from the store but the 10% cashback for it has not been credited till now. What to do now?

 

[hellowo₹ld]

drop a mail to support with invoice

 

[bing1309]

Offline store it wont work you need to mail Axis and submit invoice, transaction receipt and mention in detail this transaction as per cc so and so date and give all evidence they MAY i repeat may consider to give you the refund. (They have full right to reject and give very silly reasons)

If you order online via samsung website its within 30 days you get refund but offline its a big mess

 

[Rajiv1]

WFITE EMAIL.
START DAY -MAIL TO CUSTOMER CARE
8TH DAY -MAIL TO NO(NODAL OFFICER)
16TH DAY -MAIL TO PNO
24TH DAY- REMINDER MAIL TO PNO
IF PROBLEM PERSISTS THEN
32ND DAY - COMPLAIN AT RBI OMBUDSMAN WITH ALL MAIL SCREENSHOTS,INVOICE AND CREDIT CARD TERMS
WITHIN 1MONTH PROBLEM WILL BE SORTED.

 

[typhoon]

it takes 60 days normally, if not credited then raise issue to bank once.