I had two ICICI credit cards — Platinum and Coral — with a shared credit limit.
I requested the closure of my Coral Credit Card and asked for the following:
a) No Dues Certificate confirming zero outstanding balance
b) Confirmation that the closure has been duly updated in my CIBIL report
However, the bank responded stating:
“We are unable to provide the NOC letter for credit card cancellation at the card level. Once the credit card is cancelled at the account level, only then can we provide the NOC.”
1) Does this mean they will not provide a No Dues Certificate/NOC after closing just the Coral card?
2) Will ICICI provide No due certificate or NOC?
3) Will they provide confirmation once card closure is updated in cibil?
@Anindya98 @SJM @Vasuki
I requested the closure of my Coral Credit Card and asked for the following:
a) No Dues Certificate confirming zero outstanding balance
b) Confirmation that the closure has been duly updated in my CIBIL report
However, the bank responded stating:
“We are unable to provide the NOC letter for credit card cancellation at the card level. Once the credit card is cancelled at the account level, only then can we provide the NOC.”
1) Does this mean they will not provide a No Dues Certificate/NOC after closing just the Coral card?
2) Will ICICI provide No due certificate or NOC?
3) Will they provide confirmation once card closure is updated in cibil?
@Anindya98 @SJM @Vasuki