Briyani chargeback - Suggestions needed

[rioree]

So, on May 7th I purchased a Mutton bucket biryani from a popular local restaurant in my town which costs me 1920 for the bucket + 500 for other items. On reaching home, 20 kms from the restautant I found it to be a chicken bucket instead of mutton. Chicken bucket costs something around 1200. I paid using Axis atlas for this order. Upon reaching out to the restaurant on the same day, they said they will refund the difference amount once checking with the manager. So we went ahead and finished the meals. But on next day when calling for refund, they started asking for proof like pics or videos. Unfortunately or stupidly, I didn't take any on that day. I asked them to check the cctv footage of the delivery area for which they refused again saying they want to ask their MD.

Now can I dispute this transaction on the atlas. Or what else I can do here?

 

[sunit123]

Chargeback is mostly in favor of merchant unless you have concrete proof against merchant....Just consider 700 Rs as charity and post negative reviews of restaurant. Nothing more can be done.

 

[praful47]

So, on May 7th I purchased a Mutton bucket biryani from a popular local restaurant in my town which costs me 1920 for the bucket + 500 for other items. On reaching home, 20 kms from the restautant I found it to be a chicken bucket instead of mutton. Chicken bucket costs something around 1200. I paid using Axis atlas for this order. Upon reaching out to the restaurant on the same day, they said they will refund the difference amount once checking with the manager. So we went ahead and finished the meals. But on next day when calling for refund, they started asking for proof like pics or videos. Unfortunately or stupidly, I didn't take any on that day. I asked them to check the cctv footage of the delivery area for which they refused again saying they want to ask their MD.

Now can I dispute this transaction on the atlas. Or what else I can do here?

Unse wapas chicken bucket kharidte aur aur unko photo bhej dete .

 

[sunit123]

Unse wapas chicken bucket kharidte aur aur unko photo bhej dete .

sahi hain...700 Rs recover karne ke liye spend 1200 Rs more...फिर वही बात हो जाती की "एक तो कोढ़ ऊपर से खुजली"

 

[praful47]

sahi hain...700 Rs recover karne ke liye spend 1200 Rs more...फिर वही बात हो जाती की "एक तो कोढ़ ऊपर से खुजली"

Are to 1200 waste kaise hua .. ek din aur aur biryani kha lete .

 

[rioree]

Yes, I can do that—buy a chicken bucket again and use it as evidence. Anyway, I have contacted the head office in Chennai and asked them to investigate. This 700 may be a small amount for me, but my ego doesn't want to let it go.

 

[praful47]

Yes, I can do that—buy a chicken bucket again and use it as evidence. Anyway, I have contacted the head office in Chennai and asked them to investigate. This 700 may be a small amount for me, but my ego doesn't want to let it go.

I can understand. That's why you posted a thread and asked for help .

Send somebodyelse to buy biryani if you wish to .

 

[Vickymaster1010]

bhai donation samaj k aage bado . yaha log 500 bacahne k liye 1000 loss kar lyete h market short karo and lakho kamao

 

[eldraco]

Your best bet is to sort it out directly with the restaurant. If you are unable to, just let it go. No bank will entertain this kind of silly chargeback request especially when you have zero proof of what you claim.

 

[telescope]

So, on May 7th I purchased a Mutton bucket biryani from a popular local restaurant in my town which costs me 1920 for the bucket + 500 for other items. On reaching home, 20 kms from the restautant I found it to be a chicken bucket instead of mutton. Chicken bucket costs something around 1200. I paid using Axis atlas for this order. Upon reaching out to the restaurant on the same day, they said they will refund the difference amount once checking with the manager. So we went ahead and finished the meals. But on next day when calling for refund, they started asking for proof like pics or videos. Unfortunately or stupidly, I didn't take any on that day. I asked them to check the cctv footage of the delivery area for which they refused again saying they want to ask their MD.

Now can I dispute this transaction on the atlas. Or what else I can do here?

Buy chicken now and take pics/videos and show as proof

 

[Dreams Of Desire 💓]

Upon reaching out to the restaurant on the same day, they said they will refund the difference amount once checking with the manager.

What was the way of communication for this?
Try reasoning with the same person who said that.

 

[shu_sha_]

Arey yar biryani ke yad dila de tumne, sham me intezam karna padega ab

 

[praful47]

Arey yar biryani ke yad dila de tumne, sham me intezam karna padega ab

Mere liye bhi ek plate .

 

[shu_sha_]

Mere liye bhi ek plate .

Chalo Hyderabad mast biryani khila ke lata hu tumhe

 

[praful47]

Chalo Hyderabad mast biryani khila ke lata hu tumhe

Thik h .
Tab 2 plate khaouga

 

[Haveli]

Unse wapas chicken bucket kharidte aur aur unko photo bhej dete .

Ye bhi kyu karna, unhi ke google/zomato reviews mai se photo utha lo chicken biryani ki.

 

[praful47]

Ye bhi kyu karna, unhi ke google/zomato reviews mai se photo utha lo chicken biryani ki.

Wow nice .

 

[msankadi]

keep bombarding their twitter and facebook everyday with your complaint. use ai to create creative messages to post and shame them or scare them into reimbursement.

 

[praful47]

Kya hua paisa mila ?

 

[Anshit]

I am wondering, must be a great Biryani which is worth travelling 20 Kms 😁