Pachiboy
TF Select
"I searched the forum but could not find anything regarding this so making this post"
So, recently i tried to transact using my BOB DC but it was not going through but I used to get otp so curiously I looked into the bob world app there I saw I'm not able to transact using my upi also, then when I logged into the netbanking portal there in the account status its written as debit frozen. My account was opened in Mar and now it's june, my account havig only two transaction 1. mobile recharge 2. money credit from my mother acc .after searching about it for some time I got to know that we have to complaint on their web portal. The the next day I received a call from my home branch stating that my account has been debit frozen due to receiving suspicious transaction when I asked them please tell me which one he said that 1 transaction of rs 800 (which was from my mom) is the one. when I told him this one is from my mom he then said ohhhh please come to the branch and fill a EDD Form , since I live far from my hometown I told him I do job in a far city please tell me what can I do, he then said u can go to the nearest branch and ask them for a EDD form then fill it and tell them to send it to us along with adhaar , Pan self attested copy.
Day 2:
I went to the nearest branch and I told them my story then asked for an EDD form and guess what within 5 min they made me explore the entire branch by sending to different desks. in the last I got to know they don't know a thing about EDD form, then 1 of them told me let me get it from computer then he continuously browsed his computer cluelessly then when I asked him again he says I dont think this is the correct one. then I called the earlier guy from my home branch then he sent the EDD form to this branch which they gave me by printing it out then I was asked to fill the EDD form then I was also requested to fill Re-Kyc form then after I filled it all the guy is now vanished when I asked the nearby lady she says wait for him he will do, no one wants to do anything they just keep pushing work on their colleagues. Then after getting angry I called my home branch guy told him I am here sitting for 2 hour for a single form now there is no one to send it to your branch then he goes saying okay sir you take this home then send it to me by scanning.I mean if this was possible from home why would u send someone to the branch to get this treatment. then I sent him all the documents after getting home.
Here I am attaching this EDD form so unlike me no one has to circle the branch for this mere EDD form.
So, recently i tried to transact using my BOB DC but it was not going through but I used to get otp so curiously I looked into the bob world app there I saw I'm not able to transact using my upi also, then when I logged into the netbanking portal there in the account status its written as debit frozen. My account was opened in Mar and now it's june, my account havig only two transaction 1. mobile recharge 2. money credit from my mother acc .after searching about it for some time I got to know that we have to complaint on their web portal. The the next day I received a call from my home branch stating that my account has been debit frozen due to receiving suspicious transaction when I asked them please tell me which one he said that 1 transaction of rs 800 (which was from my mom) is the one. when I told him this one is from my mom he then said ohhhh please come to the branch and fill a EDD Form , since I live far from my hometown I told him I do job in a far city please tell me what can I do, he then said u can go to the nearest branch and ask them for a EDD form then fill it and tell them to send it to us along with adhaar , Pan self attested copy.
Day 2:
I went to the nearest branch and I told them my story then asked for an EDD form and guess what within 5 min they made me explore the entire branch by sending to different desks. in the last I got to know they don't know a thing about EDD form, then 1 of them told me let me get it from computer then he continuously browsed his computer cluelessly then when I asked him again he says I dont think this is the correct one. then I called the earlier guy from my home branch then he sent the EDD form to this branch which they gave me by printing it out then I was asked to fill the EDD form then I was also requested to fill Re-Kyc form then after I filled it all the guy is now vanished when I asked the nearby lady she says wait for him he will do, no one wants to do anything they just keep pushing work on their colleagues. Then after getting angry I called my home branch guy told him I am here sitting for 2 hour for a single form now there is no one to send it to your branch then he goes saying okay sir you take this home then send it to me by scanning.I mean if this was possible from home why would u send someone to the branch to get this treatment. then I sent him all the documents after getting home.
Here I am attaching this EDD form so unlike me no one has to circle the branch for this mere EDD form.
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