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Axis credit card bill payment

Hello TF community,

@TechnoFino I made a payment of Rs. 52,000 for my Axis credit card on November 13th through Aeronpay. However, I haven't received the funds or a refund yet. I've contacted Aeronpay, and they've requested more time, but it's been 35 days.

I couldn't find any details about this company on the RBI complaint portal. Has anyone else faced a similar issue?

I've also raised a chargeback request with Axis Bank. Where else should I file a complaint?

Any guidance would be appreciated.
 

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Hello TF community,

@TechnoFino I made a payment of Rs. 52,000 for my Axis credit card on November 13th through Aeronpay. However, I haven't received the funds or a refund yet. I've contacted Aeronpay, and they've requested more time, but it's been 35 days.

I couldn't find any details about this company on the RBI complaint portal. Has anyone else faced a similar issue?

I've also raised a chargeback request with Axis Bank. Where else should I file a complaint?

Any guidance would be appreciated.
What were the real reasons for using this unknown company?
what were the charges of Aeronpay?
 
Hello TF community,

@TechnoFino I made a payment of Rs. 52,000 for my Axis credit card on November 13th through Aeronpay. However, I haven't received the funds or a refund yet. I've contacted Aeronpay, and they've requested more time, but it's been 35 days.

I couldn't find any details about this company on the RBI complaint portal. Has anyone else faced a similar issue?

I've also raised a chargeback request with Axis Bank. Where else should I file a complaint?

Any guidance would be appreciated.
It's highly unreliable company. Many times my money also got stuck and got it back after 2-3 weeks. But once it's took 1.5 months. Stopped using it now. Mail on this email grievance@aeronpay.pro
 
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