Axis Bank - Credit Card Management after Bank Account Closure ?

[AsB]

I have an Axis Bank Account, and its Credit Cards. But, as always, I have had a terrible experience with it. So, I will just keep using the Card and close the account. But, I need help.

1. After closing the account, how do I manage the Card and view the statements?
2. Do I need to re-register for Internet & Mobile Bank (managing Credit Card) ?
3. Will the old Customer Id work or do I get a new one?

 

[AsB]

Any update on this?

 

[karthikska]

I don't think your CC accounts will be delinked from your net banking. you will still be able to view them on your app / net banking portal. customer ID should remain the same.

 

[tuhin]

Nothing will happen. Your CC will work seamlessly & you can use your netbanking too.

 

[AsB]

Nothing will happen. Your CC will work seamlessly & you can use your netbanking too.

I know, but do I need to re-register for net banking, & do I get a new Customer Id?

 

[karthikska]

Unlikely if your CC is tagged to this net banking account and customer ID.

 

[tuhin]

I know, but do I need to re-register for net banking, & do I get a new Customer Id?

No nothing...

 

[BMR]

My query is exactly the opposite.

I have 2 axis credit cards and recently got a new savings account from axis.

But when I login to net banking or app , I do not see any bank account. The account was activated today. Does it take time or there any action needed from my end ?

 

[AsB]

My query is exactly the opposite.

I have 2 axis credit cards and recently got a new savings account from axis.

But when I login to net banking or app , I do not see any bank account. The account was activated today. Does it take time or there any action needed from my end ?

Yes, it takes time. It takes as long as 7 days

 

[SJ13]

My query is exactly the opposite.

I have 2 axis credit cards and recently got a new savings account from axis.

But when I login to net banking or app , I do not see any bank account. The account was activated today. Does it take time or there any action needed from my end ?

They are link old customer id from got via credit card to your new saving account
One More option you should try
Net banking / Setting ( Right Side Corner On Click On Your Name ) / Refresh Account
if you see your account on net banking
than in App you clear your data and login again it is showing your all details

 

[BMR]

They are link old customer id from got via credit card to your new saving account
One More option you should try
Net banking / Setting ( Right Side Corner On Click On Your Name ) / Refresh Account
if you see your account on net banking
than in App you clear your data and login again it is showing your all details

Sachin bhai sincere thanks from my side. This worked. Now I can see the bank account too.

Thank you for taking time to provide solution to my problem , really appreciate it. 🙏

 

[SJ13]

Sachin bhai sincere thanks from my side. This worked. Now I can see the bank account too.

Thank you for taking time to provide solution to my problem , really appreciate it. 🙏

We all are for helping to this community and get solution in easy way 🤗✌️