-
Hey there! Welcome to TFC! View fewer ads on the website just by signing up on TF Community.
HDFC Credit Cards anyone tried Jockey via Smartbuy ?
- Thread starter gurubhai
- Start date
prob cookies didn't get through,
Just hoping if I can get to know the exact Merchant which gives 10x with jockey.
Will keep in mind next time.
nrj1007
TF Premier
I have done 2 times. The merchant name was same. Didn't get extra 9X both times. I had to mail them for extra points. They credited the extra points first time, the 2nd time is in process.
Call cc they will ask for transaction id, it will then get credited quite quickly., matter of days, twice in my experience.
I’ve told them to reconsider the narration to smartbuy jockey vs page industries.
They’ve taken feedback.
But looks like nothing’s implemented as yet.
I’ve told them to reconsider the narration to smartbuy jockey vs page industries.
They’ve taken feedback.
But looks like nothing’s implemented as yet.
This is standard cc reply. They dont even care xD
.
Btw Thank you guys. I will mail the hdfc cards cc team.
sahilgulati5
TF Premier
i Think it after 30 or 60 days u get the balance points. kindly check terms & conditions page of Jockey Smartbuy
Refer https://www.jockey.in/page/hdfc-smartbuy-terms-and-conditions , under "Jockey India & HDFC Bank SmartBuy Offer Terms and Conditions" point no 10, it is mentioned that Page Industries Limited (“Jockey India”), so cc reference merchant name is correct.
The cashback amount or rewards will be credited directly by HDFC bank to the eligible customers within 90 working days from the end of transaction month for the eligible transaction, subject to the terms and conditions as applicable on SmartBuy.
The cashback amount or rewards will be credited directly by HDFC bank to the eligible customers within 90 working days from the end of transaction month for the eligible transaction, subject to the terms and conditions as applicable on SmartBuy.
Thanks for the link.
I kept finding these TnC on smartbuy but couldn't.Do we still have daily limit for Infinia? Is it because they did not update the document?
HDFC Bank Card Type | Max. cap per calendar month | Max per Day |
Infinia (Reward Points) | 15,000 | 7,500 |
sahilgulati5
TF Premier
Yes I think they have daily limit still
HDFC Bank Smartbuy Reward Limit Revised For Infinia Credit Card | Daily Caping Removed
HDFC Bank has removed the smartbuy portal daily maximum points capping from its Infinia credit card. Earlier, it was limited to 7500 reward points per day, but now it has been increased to 15,000 points per day, which is equivalent to the monthly capping. So, if you want to make significant...
www.technofino.in
Looks like this was removed as per this. Actually this same document is also in Apple products which concern me.
dexter_greycells
TF Premier
I have made 2 Jokcey purchases via SmartBuy over the last 2 months using an Infinia and DCB and did not get the 9X bonus pts. In the past when I have contacted HDFC customer care, they have asked me to wait for 90 days before raising a concern for missing pts. So that's what I plan to do.
dexter_greycells
TF Premier
Don't think that is the problem here because the checkout page is customized and only allows HDFC cards.
I've gotten in touch a week or ten days after non credit.
They raised a ticket and credited it in a day or two or asking for order ID.
HUCA may work.
*Edit*
I mistook this with another credit process. Sorry.
The raising ticket, sharing order id part is correct.
The credit took longer.
It happened exactly the way @gurubhai mentioned.
Last edited:
Do they specifically mention its jockey in statement or like SmartBuy_Jan24_Bonus_10x ....
No. When you complain customer care and get points.. those points are not mentioned in statement anywhere and are hidden in calculation.
When you just do a simple maths, you will find the difference which is the exact amount you are expecting.
Similar threads
