ALL Accor: The Ultimate Guide for Indians

Overview​

Raffles Udaipur, by Dr Payal Vyas
ALL - Accor Live Limitless is the loyalty program from the Accor Group of hotels. It's the second biggest hotel chain in the world which has a footprint in over 100 countries and more than 5,100 properties spread across its hotel brands. Accor does offer from the most exclusive and exquisite properties to the budget properties as well. It can make you awestruck with its top-of-the-line Raffles or Banyan Tree properties and also do give you the flexibility to stay at mid-range or budget hotels such as Novotel or Ibis. Accor doesn't only show its glory in terms of the collection of properties worldwide but also does give tremendous value in terms of point value. It also offers one of the best-paid members out there which serves equally to all its guests. So let's deep dive into it, shall we?

Accor has one of the biggest collections of hotel chains, which includes 45 brands from Super Luxury to Budget properties. Accor officially has divided the hotel brands into 4 categories. Let's see a few of the notable mentions of the respective categories:

• Luxury: Raffles, Orient Express, Banyan Tree, Sofitel, Rixos, Fairmont, etc.
• Premium: M Gallery, Swissotel, Pullman, Peppers, Grand Mercure etc.
• Midscale: Novotel, Mercure, Mantra etc.
• Economy: Ibis, Ibis Styles, etc.

ALL Accor​

Tier Benefits​

Accor Plus Membership Card: Silver Tier

The ALL Accor program has 4 Elite status if the base tier is not counted. Let's see what it requires to reach each Elite status and their benefits:

Classic​

The Classic status comes just after the enrollment to the program which gives access to accumulate points for the stays made and also helps to progress to the first Elite status. It also opens the gate to more private sales of the ALL Accor.

Silver​

One needs to stay at least 10 nights or have at least 2,000 status points i.e. 800 EUR spent.
Few Notable Benefits:

• Late checkout
• Priority Welcome
• Welcome Drink

Gold​

One needs to stay at least 30 nights or have at least 7,000 status points i.e. 2,800 EUR spent.
Few Notable Benefits:
All of the Silver with the addition of

• Early check-in or late check out
• Guaranteed room availability on 3 days before arrival
• Upgrade to the next room category (subject to availability)
• Welcome Amenity (except at budget hotels such as Ibis)

Platinum​

One needs to stay at least 60 nights or have at least 14,000 status points i.e. 5,600 EUR spent.
Few Notable Benefits:
All of Gold with the addition of

• Guaranteed Suite Night Upgrade (Can be availed with vouchers when reaching platinum. You get 2 vouchers and an additional voucher on each 4,000 status points)
• Guaranteed room availability on 2 days before arrival
• Early check-in and late checkout
• Access to Executive Lounge, if available at the hotel (Fairmont's Gold Lounge is an exception)
• Premium Wi-Fi
• Free Breakfast only in Asia-pacific hotels
• Dedicated customer care line

Diamond​

One needs to have at least 26,000 status points i.e. 10,400 EUR spent.
Few Notable Benefits:
All of Platinum with the addition of

• Free Breakfast on weekends worldwide, every day in Asia-pacific hotels
• 100 EUR (in the form of 100 RP) dining and spa credit during the stay
• Gold status can be sent as a gift to one person of choice

Even besides all these sweet benefits, there are quite a good amount of "brand specific benefits" that can be found on their official website.

Validity​

Validity of Elite Status:

• It gets reset on the 31st of December of each year
• For valid Accor Plus members, the validity of the status stays at Silver if not progressed to the next Elite Status

Accor Plus​

Accor Plus is a paid membership of Accor Hotels. This goes as an add-on to the Loyalty program ALL Accor. This program comes with its own added perks in terms of direct discounts or availing lucrative perks with various coupons.

Accor Traveller and Accor Explorer​

Membership Fees and Benefits​

Accor Plus membership needs to be bought separately, which comes in two variants:

• Traveller: INR 11,800 per year (Currently being offered at INR 7,080 per year)
• Explorer: INR 15,930 per year or 12,000 Accor points (Currently being offered at INR 13,541 per year)

With Traveller membership, you can buy for another individual's membership with the "Secondary Membership" add-on which comes at INR 4,130 per year and gives all the benefits of Traveller membership to that individual at a lower cost. So if you want a double dip, you can buy one for your spouse or close ones to enjoy the perks at a lower cost.

Some tangible benefits of these memberships are

• Members get 10% off on the best available public rates.
• Automatic qualification to ALL Accor Silver Status.
• You get up to 50% off the food bill and 15% off on drinks in Asia.
• You can save up to 50% on your hotel or resort accommodation with their Red Hot Room offers.
• and many more. . .

Voucher Benefits​

• Lunch Buffet All India & Sri Lanka for two (2 Certificates)
• Birthday Cake (1kg)
• Regional Hotel's Lunch or Dinner Buffet for two (2 Certificates)
• Bottle of Red or White Wine at the table of four at the Regional Hotel
• 500 INR off at 1000 INR bakery product purchase from Regional Hotel's Bakery
• 50% discount on group dining of 6-12 people at Regional Hotel
• Complimentary buffet breakfast for two when staying at Member's rate at Regional Hotel (2 Certificates)
• 40% discount on food bills of 4-10 people across India and Sri Lanka
• 500 INR off on a minimum 2000 INR food bill across India
• 40 % discount on food bills of 6 and more people as well as buy two get two starters at Novotel Goa Candolim or Novotel Goa Resort and Spa
• 50% discount on food bills for 10-15 groups of people at Regional Hotel (2 Certificates)
• Next Room Category upgrade (no capping the number of days of staying)
• INR 3999 + Tax for Standard Room for 2 adults and 1 child for one night including Breakfast buffet + Lunch or Dinner buffet at Regional Hotel (2 Certificates)

Differences​

• Explorer comes with 1 complimentary stay night. It can be valued at INR 6,000 - INR 20,000 depending on your option of stay.
• Explorer also comes with more dining and stay vouchers.

If you're holding an Axis Bank Reserve credit card, you're already getting the hybrid variant of Explorer membership that gives you Silver Status (which can be earned with 10 nights of stay or 800 EUR spent) and an additional 1 night of stay.

Also do note that not all hotels do participate in Accor Plus Program, such as in India Raffles Udaipur doesn't participate in Accor Plus, but they do participate in ALL Accor so your Membership Tier benefits will be applicable only.

How to Earn Accor Points?​

How to earn points? It's pretty simple. You can earn by staying and paying with cash/card. But hey! We're the points/miles enthusiast, that's not the game we're inclined to play.

Hotel Stays​

Hotel stays do earn points and it depends on the tier. You can earn both Status Points and Reward Points. Status Points as discussed above are for migrating up to the Elite Status, but Reward Points are something you do earn. Accor does either earn or burn redemption. The earning happens per 10 EUR spent. Let's see the table of each status

Accor Elite Tier Points Earning Chart
As you can see in the table, the more the ladder you climb, the more points you earn. Not only that, the Reward Points and Status Points both vary from one hotel brand to another. You'll earn points for everything you pay for at the hotel, including spa treatments, minibar, paid TV services, and f&b.

If this table makes you confused and you don't want to go through the hustle of predicting the total points earned, Accor has a Great Tool at your disposal to calculate it for you in a few clicks.

Credit Cards Transfer Partners​

There are no co-branded cards with Accor. Currently. Accor has two transfer partners in India:

Axis Bank Credit Cards​

• Edge Reward points can be transferred in 5:4 super premium cards (Axis Reserve, Magnus & Burgundy Private Credit Card).
• 10:1 ratio (other Edge Reward Points Earning cards).
• Edge Miles (Axis Atlas) can be transferred in a 1:2 ratio.

HDFC Bank Credit Cards​

HDFC Infinia and DCB points can be transferred in a 1:1 ratio to Accor.

Airline Transfer Partners​

Accor Points can not only be earned by transfer partners such as HDFC and Axis but also can be transferred from other Loyalty Programs, which is a great way to accumulate points. There are plenty of Airline Partners but not all can be useful to transfer to Accor as you can hardly earn with them from India. Currently, there are three airline partners in India from which you're allowed to transfer airmiles to ALL Accor:

• Air France/KLM Flying Blue: You can transfer points from Axis and HDFC to Flying Blue. 4,000 Flying Blue Miles will be converted to 1,000 Accor points which is a 4:1 ratio.
• Qatar Airways Privilege Club: You can transfer points to Qatar Airways from Axis Bank. 4,500 Qmiles will be converted to 1,000 Accor Points which is a 4.5:1 ratio.
• Fin Air Plus: You can transfer HDFC points to Fin Air. 3,500 Fin Air points will be converted to 500 Accor Points in a 7:1 ratio.

Yes, the ratios are not great or even good either but that can only come in handy if you have thousands of points lying around to any of those frequent flyer programs and don't have any plan to use them in the near future and have some urgent plan with Accor where you want minimal cash-burn. Though these options aren't recommended, it's always good to have multiple options, isn't it?

ALL Meeting Planner​

You can earn and burn in ALL Meeting Planner which is a program where you need to enroll separately for planning Professional Planning of your events. You do earn 1 Accor Point per 2 EUR spent. These points are sharable as well, so you can share these points with other Accor members.

To sign up for the ALL Meeting Planner Click Here.

Not at every property you can avail of this benefit. The properties or brands you can avail of this benefit are below:

• MAMA Shelter
• Raffles
• Banyan Tree
• Delano
• Fairmont
• Potel & Chabot
• Saint Clair
• SLS
• Sofitel
• M Gallery
• The Redbury
• Art Series
• Pullman
• Swissotel
• Angsana
• 25 h
• Movenpick
• Grand Mercure
• Peppers
• Mantra
• Novotel
• Mercure
• Breakfree
• Cassia
• Ibis
• Ibis Styles
• Museum Hotel
• Tribe

These are the 28 participating hotel brands under this program. Please do note, not all the branches of the respective brand may provide this benefit, so always do confirm with the hotel before planning.

How to Burn Accor Points?​

Accor has a great valuation per point. The approximate value is 1 Accor pt = ~ INR 1.8. All the Participating Accor Hotels will let you redeem your points at a denomination of 40 EUR = 2,000 points. So in a multiple of 2,000 points, you can redeem it. Some hotels have also allowed you to redeem at 20 EUR = 1,000 points.

Burn For Hotel Stay​

The property which allows you to burn points can easily be identified with "All Points" written at the bottom right corner of their property's name as suggested below in the screenshot.

Raffles, Udaipur, by Dr. Payal Vyas
To burn the Accor points few things to be kept in mind:

• Only pay at the hotel or the "pay with pts" option can be utilized to use your points, online payments may or may not allow you to use points, if they allow, you can use points, and pay the rest with your desired payment method.
• Though as per T&C you can settle the total bill with the points, a few hotels do not let you settle select components of the bill with points even the tax. For example, Pullman Delhi will not allow you to pay tax with points that need to be settled with a card or cash. So if you're planning for redemption, check with the hotel if they're allowing the same.

Plunge Pool of Oasis Suite of Raffles, Udaipur, PC: Dr. Payal Vyas

Burn For Meal​

You can settle your Food and Beverage bill with your Accor Points. You can redeem them at a flat rate of 10 EUR = 1,000 Accor Points. Even if you don't stay at the property, you can just pay for the meal with points, be it at the restaurant or the bar.

Writers Bar, Raffles, Udaipur, PC: Dr. Payal Vyas

Burn for Airmiles​

There are 30 Airline partners to which you can transfer your Accor Points. Note that, not all the time you'll get a bang on value, so check and only transfer when needed. The Airlines are below

• Aegean Olympic Air
• Aero Mexico Club Premier
• Air Canada Aeroplan
• Air China Phoenix Miles
• Air France/KLM Flying Blue
• Avianca Lifemiles
• Azul ToduAzul
• British Airways Executive Club
• Cathay Pacific Asia Miles
• Delta SkyMiles
• Emirates Skywards
• Etihad Guest
• Finnair Plus
• Hainan Airlines Fortune Wings Club
• Iberia Plus
• Japan Airlines JAL Mileage Clb
• ITA Airways Volare
• Korean Air SkyPass
• LATAM Pass
• LATAM Pass Brazil
• Oman Air Sindbad
• Qantas Frequent Flyer
• Qatar Airways Privilege Club
• Smiles
• Singapore Airlines Krisflyer
• TAP Portugal Miles & Go
• Thai Airways Royal Orchid Plus
• Turkish Airlines Miles& Smiles
• United Airlines MileagePlus
• Virgin Australia Velocity

Not all airlines will give great value, so let's check which one you should keep your eyes on:

• Qantas: 2,000 Accor points = 2,000 Qantas points
• Iberia: 3,000 Accor points= 3,000 Iberia Avios
• Delta: 4,000 Accor points = 2,000 Delta miles
• ITA: 4,000 Accor points = 5,000 Volare miles

Events​

Accor often lists many more events to redeem from. It varies from sports, travel, culinary, converts, etc. You can always browse through them. Some major cities in India have already seen such events. You need to keep an eye on them.

ALL Meeting Planner​

Burning these points for events has separate value. You can only consume these points at max 15% of your total bill amount (excluding tax) or 1,500 EUR whichever is lower.

There's no blackout day for using these points so you can feel free to use them anywhere. These points don't have any expiry.

Validity​

Please do note that Accor Points' Validity Stays/ Depends on the followings:

• 365 days from the last check-out day.
• 365 days from the last point earning/burning day.
• 365 days from the last point conversion day.

Sweet Spots​

Now you all must be waiting for the sweet spots, aren't you? So here it's. For a disclaimer, these sweet spots do exist officially, they're not loopholes that can be exploited, but these are lesser-known "facts" that haven't been much discussed:

• The free stay night can be availed at a valuation of at least INR 20,000 easily. In India, Sofitel which is the third most expensive property after Raffles and Fairmont, is an option. The tariff goes at INR 15,000-20,000. For worldwide, many Sofitel, Fairmont does give this "stay plus" redemption.
• With Axis Reserve's Accor Plus membership, you do get two complimentary nights, but one drawback, you cannot use them together for a consecutive stay at the same property. Even if you make two separate reservations, it'll not work out.
• Those who don't want to spend a lot of money and want the maximum out of the points' valuation can choose "pay at the hotel" and settle the bill with points. What difference does it make that booking with points already? Big difference! You'll earn status points which will advance you through the Elite Tiers.
• The hotels which give "stay plus" nights, often use the base two-category room for redemption, but you can always redeem it for higher-category rooms. Select it to avail and pay the difference with points/cash/card.
• You can reach Accor Gold in a single go in two ways.
  i) Buy an ALL Plus Voyageur card for EUR 199
  ii) Buy at least a share of Accor Hotels through Europe's Stock Exchange

Bottomline​

ALL Accor is one of the most lucrative memberships to take advantage of. Though Accor is having more than 5,100 properties, they lack the number of properties in India. There are amazing properties like Raffles, and Fairmont in India, but the number of high-end properties is pretty less. Accor has great plans to expand their hotel chain in India as stated in a renowned newspaper article, we as guests can have more and more choices.

So have you availed any benefits of this amazing program yet? Where are you planning your next vacation with Accor Hotels? Let us know in the comment below.

 

[shubhank008]

Non resident? What does that mean

Not a hotel guest (not staying)

 

[SM24]

Non resident? What does that mean

Resident stays at the hotel.

Non-Resident doesn’t stay but uses restaurant, bar etc services.

 

[tryabptryabp is verified member.]

I don't know if this has been discussed here previously.

KCP Grand Mercure Hyderabad Front office manager told me this yesterday
"We've received communication from Accor Global on March 31st.
From April onwards one can EARN ALL points as a non-resident guest but cannot SPEND points unless one is a resident guest".

Apparently Accor brands are free to allow or not allow points spends for non-resident guests.

This same Mercure in Feb told me, non resident guests CANNOT use points for restaurants etc at their property.
This was as per their agreement with Accor.

PS:
Great overall first experience at KCP Grand Mercure, Hyderabad.

He must have received instructions from his senior not from Accor official. As the redemption rate is different for both restaurant & stay.

 

[shubhank008]

Accor Trip report from our Thailand (well, Phuket) vacation last week.

Travelled to Phuket and Malaysia (last time visiting Malaysia, screw this country) for wife's birthday, 5 days for each country.
Phuket, first 2 days were in Avista Hideaway resort Patong, 3 days were in Pullman Panwa Beach Resort.

This year's renewal upgraded me to Gold, which includes room upgrade if available.
Free Stay Night generally lets you book the base/standard (or whatever lowest category room is) without breakfast (as cash rates in some resorts do include breakfast).

Avista Hideaway Resort (Patong)
-2 days booked for free using Stay Free Night from last year and this year's renewal, paid 0 (normal room rate at that time was Rs. 9-10k/night)
-Stay Free night allows 1 booking at a time, so 2 days were individual bookings
-Got welcome mail by resort asking preliminary questions, preferences, pillow menu, etc. and informing us of Gold benefits.
-I right away informed we are visiting for wife's birthday and if a upgrade is available, they said they will depending on availability but only during checkin we will know for sure
-I asked about pre-ordering a cake with the restaurant before our arrival, was informed they can do standard complimentary decor and cake, I was quite happy to hear that and asked them to
-Upon check-in we had a very good welcome and resort explanation, including letting us know our room has been upgraded as part of gold benefit (fun part later). I informed them we are staying the following day as well under different booking, and they asked if we would like to merge the bookings so not having to leave room and re-checkin. I said, sure.
-Now the surprise part, our room was upgraded to the second-highest category Jaccuuzi Pool room...... thats bookable at Rs. 25-30k/night. They call it a Premier room, but it was nothing less than a suite. And we got that room for both individual night bookings, so worth Rs. 50k for free.
-Room had nice flower and towel-swan decoration, handmade macaroons and a fresh dense blueberry chocolate cake.
-For welcome drinks, we were offered to take any (x2) drink of our choice from the restaurant including liquor, I tried Mojito.
-We did not include/book breakfast with room because when you pay for it while in hotel, you get ALL Plus benefit of 50% off dining, so we paid like Rs. 1300 for 2 people for buffet breakfast, which otherwise was 1400 for 1.
-All our dining was 50% off and drinks were 15% off. For 2 days breakfast, 1 day dinner with drinks, we paid Rs. 3500 at checkout

You can see more info/photos about this resort online, but nonetheless to say, this was such a amazing retreat we actually wanted to cancel our next stay and be here only. 3 pools, free shuttle to Patong and ample of daily in-resort activities.
More than the resort itself, the service was just beyond amazing, each and every staff member looking forward to how they can make your stay even more better.



Pullman Panwa Breach Resort
-Earlier was about to book Andaman beach resort near patong only using ALL points, but this came under Red Room deals at same cost and seemed better
-3 days booked, paid cash as was under red room deals. Paid total of 19k including tax, breakfast was again paid in hotel to avail 50% off.
-After the amazing stay at Avista, the overall resort and rooms in Pullman felt lackluster and outdated.
-Gold upgraded the base room to a sea view room, the view was good but room itself felt quite outdated and "meh", honestly not resort level.
-Welcome drinks offered were some in-house iced tea, was good actually
-The main restaurant was right next to the pool and felt a weird location. The menu and food were "okay" but perhaps I am biased due to what we ate and experienced in Avista.
-We had lunch day 1, breakfast all 3 days, dinner day 2 (buffet, but meh) and quite a lot of drinks actually, I think 6-8 over our stay. Drinks were 15% off, except for 2 which were B1G1 during happy hours in noon.
-The room might be lackluster, but god damn having a quiet private beach and direct access/view to the sea with teal-light blue color shades was just so mesmerizing. This is the one and only reason I actually do want to go back to this resort.
-This was actually a very good resort to "relax" and enjoy what you came phuket to do, they had free kayaks and paddleboards to use yourself whole day around. We actually cancelled our activities and saved on it since we were able to do kayaking ourself for free.
-We paid approx Rs. 1500/day for breakfast for 2 people (x3 days), dinner buffet was Rs. 2.8-3k which I felt was not worth it, one day we had lunch by pool side on sun loungers which was Rs. 1500 and another lunch on first day we reached and the rest was for drinks (I think 5k ?). And paid 1800 for a swimming scooter (I had my fun diving/swimming underwater with it in the pool so hell yeah).
All in all, we paid 15-16k at checkout, costing whole stay Rs. 36k

All in all, I spent 40k paid using Axis Atlas.
There was 4x dining offer activated during the stay and a 20% bonus for Pullman, so overall I will get 4000 accor points back from paying with Axis Atlas and got the below ALL points (1379) from my membership.
These 5379 ALL points are roughly worth 9.5k~ so quite happy with our vacation. Plan to use them for a Hanoi or Busan vacation next, or who knows might go for Pullman Panwa again, as I got sunburned badly on Day 1 (Despite my wife's sunscream warnings) and could not enjoy the pool or kayaking for the rest of the stay.

Needless to say, I really felt my Accor Gold membership paid off quite well and looking forward to enjoying my next vacation.
I say this often, but accor in asia provides ample of great resort/property opportunities during red room deals for 5-6k price range, so sometimes its better to pay in cash and save up your ALL points for next stay. Pretty sure with the amount of points and miles I have, I won't be paying anything other than fees for flight and hotel for next trip either.
This is also the reason I donot take ALL Signature, since the total savings against paying cash/Atlas comes close to each other but you still retain flexibility to book red room deals instead.

 

[malavkarkar]

last time visiting Malaysia, screw this country

Would love to hear more on this.

 

[shubhank008]

Would love to hear more on this.

Was 2nd time visiting, first in 2017. Kuala Lumpur itself feels like a perfect urban metro city, beautiful buildings/scrapers with lots of greenery and trees.
But its the people, really hated the whole vibe in KL/Malaysia (including airport) by the people. Felt unwelcoming, people were rude/arrogant, donot respect crossings on road as much (PS: I am a frequent japan traveler), at multiple shopping points or cafe/restaurant also the whole behavior/interaction felt just "uninterested".

And we landed in malaysia right from phuket, where everyone was really warm and welcoming, with smile on their face, same thing we always feel when we travel to japan each year. The politeness, the positivity you feel more people/place.

And although personal bias, but i also hate a weird smell I get from MY/SIN food in general, not sure if its fish oil/sauce or whatever, I just hate even walking through food courts or eateries, and mind you, I do eat non-veg but its just these 2 countries I have felt weird in.