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Advice on offer fulfillment issue with Myntra

Random123

TF Ace
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Hi need advice on issue with myntra. So in last year June, there was EORS offer where you can get airpods free on purchase of 50K worth during offer period https://www.myntra.com/tac#offer2005. Bought gold coin worth 52K during the offer period. Then during August, when offer was supposed to be fulfilled, they didn't send any coupon or email while others got mail for the airpods. Tried raising complaint in September asking for reason. They kept on asking for extension since then till last week. They called all of sudden last week and mentioned since the offer is not running currently, they can't provide resolution but can only give gift card of 500. Have not accepted their response and raised compliant in consumer forum. Now they have called back again and saying the only resolution is giving 500. Any advice on how to proceed ? This is my first time going via this route. Thanks for the help

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Hi need advice on issue with myntra. So in last year June, there was EORS offer where you can get airpods free on purchase of 50K worth during offer period https://www.myntra.com/tac#offer2005. Bought gold coin worth 52K during the offer period. Then during August, when offer was supposed to be fulfilled, they didn't send any coupon or email while others got mail for the airpods. Tried raising complaint in September asking for reason. They kept on asking for extension since then till last week. They called all of sudden last week and mentioned since the offer is not running currently, they can't provide resolution but can only give gift card of 500. Have not accepted their response and raised compliant in consumer forum. Now they have called back again and saying the only resolution is giving 500. Any advice on how to proceed ? This is my first time going via this route. Thanks for the help

View attachment 99469

Ye kya offer hua airpods ke badle sirf 500.

Pagal hai kya myntra .
nandita.sinha@myntra.com email here and see if it helps .
 
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