Hotel Points Accor (Pullman) blocked amount reversal.

[LJGIBBS]

I booked Pullman aerocity yesterday. At reception they charged my credit card 30k. While checking out, I made the payment including taxes through ALL points + rs. 1500. They said that 1500 would be charged from that initial 30K and rest would be reverted back to the card.

Any idea how long should it take? I received a message from SBI card today that transaction of 30k was declined, but this was a different transaction, not the 30K payment that I had made yesterday.

 

[Harry1]

It's standard practice. They must have taken security deposit by doing card authorisation. It may take a day to a week. Transaction won't settle until then.

 

[LJGIBBS]

It's standard practice. They must have taken security deposit by doing card authorisation. It may take a day to a week. Transaction won't settle until then.

Thanks bhai .

 

[kuku1687]

They blocked 25000 in my case 2 weeks back. Amount was refunded after 24 hours

 

[KunalJ]

Usually takes 1-2 days. Although I haven't received the amount release sms sometimes.

 

[subham23]

Just curios, is it not possible to book with accor points in advance to avoid security deposit?

 

[kuku1687]

Even you book in advance in points deposit will still be required

 

[SmartyAadi]

I booked Pullman aerocity yesterday. At reception they charged my credit card 30k. While checking out, I made the payment including taxes through ALL points + rs. 1500. They said that 1500 would be charged from that initial 30K and rest would be reverted back to the card.

Any idea how long should it take? I received a message from SBI card today that transaction of 30k was declined, but this was a different transaction, not the 30K payment that I had made yesterday.

How much can we pay via points? Can we cover the whole stay with it? Including meals? Also, can my mom book it for me (she won't be coming) as she has Accor points in her account plus some status nights. Looking for a stay of 2 or 3 nights

 

[sahilgulati5]

How much can we pay via points? Can we cover the whole stay with it? Including meals? Also, can my mom book it for me (she won't be coming) as she has Accor points in her account plus some status nights. Looking for a stay of 2 or 3 nights

Yes you can pay through points. 2000points =3600rs. Just tell all ur expenses in the hotel to be billed to your room.

One question if she is not travelling how will you be able to use her points??

 

[SmartyAadi]

Yes you can pay through points. 2000points =3600rs. Just tell all ur expenses in the hotel to be billed to your room.

One question if she is not travelling how will you be able to use her points??

I have heard that you can call the hotel to reserve a room and they guide you to book using points without the Accor member being present.

 

[LJGIBBS]

I have heard that you can call the hotel to reserve a room and they guide you to book using points without the Accor member being present.

Talk to the hotel and explain them that accor ID holder is your mom but she won't be present. You wish to redeem points for payment.

It's upto the duty manager to allow or not