Hotel Points Accor payment using points_Novotel singapore on kitchener

[Vas2398]

Hi ,
I booked for 6 nights in Novotel singapore on kitchener.
When I am making reservation, there is no option to pay by points.
so I went with normal process and gave credit card details for authentication.

After that I mailed hotel and they responded that I can pay via points on alternate days.

• 1st night – using points
• 2nd night – paid
• 3rd night – using points
• 4th night – paid

Is this same for all accor properties because , I have so many points and want to pay using points.

Thanks

 

[ankurarora898]

Hi ,
I booked for 6 nights in Novotel singapore on kitchener.
When I am making reservation, there is no option to pay by points.
so I went with normal process and gave credit card details for authentication.

After that I mailed hotel and they responded that I can pay via points on alternate days.

• 1st night – using points
• 2nd night – paid
• 3rd night – using points
• 4th night – paid

Is this same for all accor properties because , I have so many points and want to pay using points.

Thanks

It is showing option to pay with points,try checking again,there is no rule like paying every alternate night.If not able to see try to call accor and ask them to book

 

[Vas2398]

It is showing option to pay with points,try checking again,there is no rule like paying every alternate night.If not able to see try to call accor and ask them to book

While browsing the room details , it is showing payment by ALL points but in the final page, there is no option. It just asked to authenticate via credit card details. so I mailed the hotel and they informed me about this alternate day payment rule. Out of 6 nights I booked, I utilized stay plus voucher for a night. Not sure if that might be the reason app was not showing payment by points option.

 

[ankurarora898]

While browsing the room details , it is showing payment by ALL points but in the final page, there is no option. It just asked to authenticate via credit card details. so I mailed the hotel and they informed me about this alternate day payment rule. Out of 6 nights I booked, I utilized stay plus voucher for a night. Not sure if that might be the reason app was not showing payment by points option.

yes that can be a reason, make two different bookings one with stay plus and rest 5 nights separately.I checked paying with points is available

 

[Vas2398]

yes that can be a reason, make two different bookings one with stay plus and rest 5 nights separately.I checked paying with points is available

if i cancel my reservation, will i get back my stay plus voucher immediately

 

[taskmaster]

if i cancel my reservation, will i get back my stay plus voucher immediately

No it takes some time like a day or two

 

[Vas2398]

No it takes some time like a day or two

ok Thanks. I will do

 

[typhoon]

why you keep so many points, you should have given me and get it encashed..... haha...btw you can pay using points at checkin there is no issues.