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1% Cashback returns on HDFC Platinum Debit Card

Is HDFC deliberately failing high value CC bills ?

Recently, 3 CC bills - 70K+, 98K+ n 85K+ - failed. SBI, ICICI n Axis.

I had to pay them manually. No problem at all while paying manually.

When you pay manually - by using HDFC DC - you get no cashback.

Is HDFC failing to pay the queued up high-value bills - DELIBERATELY ?

Surprisingly, till now, low-value bills - less than 10K+ CC bills gets paid n NEVER faced any failures.
They need authorization for high value transactions but we fail to receive the authorization notifications many a times
 
They need authorization for high value transactions but we fail to receive the authorization notifications many a times

Why do they need such a thing, if the same CCs are being paid for the last so many YEARS ? I can understand, if it is added in this month.

Moreover, why an email can't be sent instead of calling only once.
 
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