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[vkeypedia]

This is my first time receiving this message today:

"SmartPay Limit Exceeded: SBIC00000NATDN Bill 4431 for Rs. 59,377.60 exceeds your set limit. Pay manually via HDFC Bank Net/Mobile Banking > BillPay."

I'm confused do I need to pay the full bill amount? I don't understand what's going on.

 

[RAMESH BABU N]

HDFC is unable to pay for some reason. Execution of autopay has failed.

You pay it directly. Why worry ?

 

[JigmeKhesar]

This is my first time receiving this message today:

"SmartPay Limit Exceeded: SBIC00000NATDN Bill 4431 for Rs. 59,377.60 exceeds your set limit. Pay manually via HDFC Bank Net/Mobile Banking > BillPay."

I'm confused do I need to pay the full bill amount? I don't understand what's going on.

You need to pay. The auto-pay failed.

 

[vkeypedia]

Hey Ramesh babu & JigmeKesar ,

Just wanted to clarify something I’ve set a low auto-pay limit of ₹25,000 on my card because I don’t want the full bill to be paid automatically every month. I do this on purpose so the autopay doesn’t end up deducting more than I plan.
Now, today I got a message saying the payment failed because the bill amount (around ₹59k) exceeded my set limit.

My question is—if I’ve specifically chosen to auto-pay only ₹25,000, do I still have to pay the full bill every time?
I split my credit card payment into 3 parts—₹25,000 each across 3 different cards—so the transaction goes through smoothly without needing additional authentication.

I'm new to this, so I'm a bit confused. Can you please help me understand how it works? I don’t want to make any mistakes with my payments or limits. Just trying to figure out the best way to manage my credit card payment without any issues.

 

[sumeet]

Hey Ramesh babu & JigmeKesar ,

Just wanted to clarify something I’ve set a low auto-pay limit of ₹25,000 on my card because I don’t want the full bill to be paid automatically every month. I do this on purpose so the autopay doesn’t end up deducting more than I plan.
Now, today I got a message saying the payment failed because the bill amount (around ₹59k) exceeded my set limit.

My question is—if I’ve specifically chosen to auto-pay only ₹25,000, do I still have to pay the full bill every time?
I split my credit card payment into 3 parts—₹25,000 each across 3 different cards—so the transaction goes through smoothly without needing additional authentication.

I'm new to this, so I'm a bit confused. Can you please help me understand how it works? I don’t want to make any mistakes with my payments or limits. Just trying to figure out the best way to manage my credit card payment without any issues.

Autopay works only on the full amount due. In case amount due is more than the maximum amount limit set, autopay wont schedule and you need to pay manually full amount

 

[JigmeKhesar]

Hey Ramesh babu & JigmeKesar ,

Just wanted to clarify something I’ve set a low auto-pay limit of ₹25,000 on my card because I don’t want the full bill to be paid automatically every month. I do this on purpose so the autopay doesn’t end up deducting more than I plan.
Now, today I got a message saying the payment failed because the bill amount (around ₹59k) exceeded my set limit.

My question is—if I’ve specifically chosen to auto-pay only ₹25,000, do I still have to pay the full bill every time?
I split my credit card payment into 3 parts—₹25,000 each across 3 different cards—so the transaction goes through smoothly without needing additional authentication.

I'm new to this, so I'm a bit confused. Can you please help me understand how it works? I don’t want to make any mistakes with my payments or limits. Just trying to figure out the best way to manage my credit card payment without any issues.

I have never used a partial payment option but still got a failure message even with card transaction limit set higher than the bill amount and the balance more than sufficient.

Apparently it works as you inform that the payments are going through 3 cards. Now, if your other 2 payments have not failed, just make a partial payment for covering the failed transaction.

I have had 2-3 instances of such failures from HDFC Bank in the past quarter.