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complaint

  1. rapidboxer

    How long does RBI Ombudsman actually take to act on a complaint?

    Hi everyone, I filed a complaint with the RBI Ombudsman over 4 months ago, but till today the status is stuck at “Complaint Registered with RBI and sent to Regulated Entity.” The last correspondence I got from RBI (from crpc@rbi.org.in) was about 2 months back. They simply forwarded me the...
  2. Batman

    Yes Bank sent an SMS for resolution of a disputed transaction from 2021, for a card I do not own. Should I raise Ombudsmen complaint or ignore?

    Yes Bank sent this SMS below (last message) for resolution of a disputed transaction from 2021, for a card ending in 6666 that I do not own. I do not recognise this card - 6666. I have never owned a Yes Bank (or any other card) ending in 6666. I was not even a customer of Yes Bank in 2021. I...
  3. prateekm03

    RBI Complaint for ISHOP- Should I Ask for Compensation After Delayed Amazon Pay ICICI Cashback?

    Hi everyone, I wanted to get your thoughts on a situation I faced recently with Amazon Pay ICICI credit card cashback on ISHOP. I made two transactions in February and, like many others, didn’t receive the promised cashback. I followed up with over 20 emails across three months, but kept...
  4. ashwatnandagaw1

    Hdfc poor customer service and rbi complaint issue

    Registerd a RBI ombudsman complaint against HDFC on 22nd July with a compensation of 5k ,after complaining to RBI got a call from HDFC after 2 days and they gave me the voucher on 31 July but didn't provide with any compensation. I have got no follow up from hdfc and rbi ombudsman uptill now...
  5. SKiNTiGHTTuNA

    Help Required on Credit Card Closure Delay complaint

    Hey Guys I am writing to seek advice regarding an issue with my Standard Chartered Credit Card and a recent ruling by the RBI. In 2018, I requested the closure of my credit card, which had an excess balance of approximately ₹90. While the bank acknowledged my closure request, the excess...
  6. N

    Email spam from caratlane not stopping, even after they removed my email mulitple times, complaint going on from a month, they said done but spamed

    i have beening reciving spams from caratlane from over a month, i removed unsubsribed it , again recived an email , then rised a complaint over the email, here is the timeline 1. 9 July 2025 raised issue on email for first time 2. 18 July 2025 they replied issue is resolved 3. 22 July 2025...
  7. S

    Complaint against IndusInd Bank

    My father opened an account in IndusInd Bank years ago, which started as a salary account. Since salary accounts don’t require a minimum balance, we never had to worry about keeping a certain amount in it. Even after he retired in 2018, he kept using the account, and for a long time, the balance...
  8. Avatar Aang

    Issue Resolved Big win against HDFC Bank. Got 50K compensation against RBIO complaint.

    In March 2025, I applied for the Regalia Forex Card and opted for a non-personalised card. Immediately after submitting my application, I received a message instructing me to collect the card from the nearest HDFC branch. I visited the branch, collected the Forex Kit, and activated it as per the...
  9. J

    My RBI complaint has been pending since 7 months. What to do further ?

    My RBI complaint has been pending since 7 months. What to do further ? Like how do I escalate further.. Last week I filed a complaint in CPGRAMS also. If I call RBI they say in process and or sometimes it will take one month more.
  10. K

    Question on RBIO complaint process

    Hi I raised an RBIO complaint on icici bank for charging annual fee on my new credit card. It's been almost 25 days but no update yet. The statement on the card is generated with the joining fee. Now the question is if I request icici to close the credit card, will the RBIO complaint also be...
  11. Finchamp!

    RBI Complaint deadlock

    Hi all! I am seeking your assistance regarding a deadlock I have encountered. I had lodged a complaint against IndusInd Bank with RBI, through the portal - https://cms.rbi.org.in/ on 09.03.2025. However, the complaint remains open to date, with no resolution or meaningful response from the...
  12. Hackmebro

    RBI Complaint against ICICI for EPM — Branch asks to withdraw complaint?

    Hi, I applied for a ₹2 Cr home loan with ICICI and was assured by my Loan RM that after disbursement, my existing Emeralde card would be upgraded to the EPM variant. This was one of the key factors in choosing ICICI for my home loan. However, post disbursement, the RM started ignoring my...
  13. rohit_

    📢 Need Guidance on Filing Complaint with RBI Ombudsman (NSDL Payments Bank Account Closure Issue)

    Hello everyone, I had submitted a request to close my NSDL Payments Bank account about a month ago by emailing all relevant documents (account closure form, PAN card with signature, alternate bank account passbook, etc.) to their official support emails: care@nsdlbank.co.in...
  14. Stephen25

    Axis Edge Reward points Complaint

    I have done fuel transaction of Rs.4000 using my AXIS INDIAN OIL CC on May 8th for which amount debited with surcharge as Rs.4047.2. For this transaction i have not received Reward points to my account.. While raising complaint to axis PNO they replied and closed complaint as transaction...
  15. abhishek0882

    How to raise a complaint in Tata Neu App - approx 3000 Neucoins seem to have vanished

    I had close to 9900 odd Neu Coins in my Tata Neu account. As per the unlocking statement in the app, 600 odd coins were to be added over the next few days. 150 points were to expire on 31st May 2025 as per the app. I opened the app and see that the points balance was 7011. No purchases, nothing...
  16. V

    DCB HDFC RBIO complaint

    Hi I got a call from hdfc agent about cc and i requested DCBM , she agreed and she only filed application on hdfc bank. After i got to know she has applied for privilege cc , when asked she said DCMB will be approved they have coupon code they can mention in application. But privilege was only...
  17. atharva99

    raised complaint against PNB

    I had visited Punjab National Bank branch on 10th March 2025 to close my savings account. However, the branch staff refused to process the request, citing financial year-end restrictions. I subsequently raised a complaint with the PNO office on 13th March and followed up multiple times on 13th...
  18. Sureya

    2 HDFC Credit Cards applied and approved, but hdfc ran cibil on me 3 times, how to complaint, help required.

    I applied for hdfc tata neu infinity and hdfc swiggy credit card, both approved in same month March 2025 but when I check my cibil, it says hdfc ran enquiry on me 3 times. This is unfair and I want to complaint this, pls guide me how to proceed with this.
  19. Adith

    Can I raise a complaint to RBI for money rotation by the branch ?

    Hey TFians , need your help in this situation to see if it's possible to escalate to RBI for this for compensation. Both my parents are Central Govt employees. So any financial asset purchase usually goes through a hoop of NOC and other stuff so it doesn't affect their career or anything else...
  20. noneofyourbusiness

    Can a bank accuse me of blackmail and use such language in an official email?

    I had closed an account with a certain bank since I already had better options. While closing, I noticed a Rs. 20 deduction for PMSBY, which I never enrolled in. I first informed about this to the bank via Twitter back in June 2024. Then in March 2025, I followed up with a proper email to the...
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