First i didnt receive amex due to ban then rn for bms we ger cashback after 2 months... Whereas for visa we get 1000 discount flat movies. My use case was purely for movies since i mostly watch movies in imax 3d or 4dx version for hollywood.. so i get full 500 max amount discount on 2nd ticket....
Rn it is active the cc guys have told that once visa card is delivered kindly raise cancellation request for mc but i am thinking if i dont then both will be active😂😂
Update:
After finally fighting with the icici guys and knocking all the doors and mailing here and there i got my Mastercard converted to Visa Sapphiro.
Its been a long time. I mailed them the first time on 24th march and today i got the confirmation that my Visa card is generated. Need a lot of...
Its good they did it for you easily. What was the level 2 escalation mail? Or rather how dis u escalate to level 2.
I was trying for a month. Mail spamming was going on. They finally did it for me but took a whole month for me. I changed my card from mastercard to visa... Since bms offer is...
You guys are lucky then. After following up for a month.. I'll even take upgrade request even if my MC card closes.. cant fight anymore with them on mails... Too much patience quality is required with these guys
For me they made an upgrade request and not a card variant change request. So i am not sure if my Sapphiro MC will work or not after Sapphiro Visa details are generated in system.. for thebrest of u guys was the service request for card variant change or card upgrade?
When I tried to upgrade so they told me that they will change it from.mc to visa but will cancel the mc card.. i havent replied yet but thats what they told me
They are not changing very firm about that. Have been mail spamming since a month now. Customer care instantly denies and says no process for card network change exists.
Tried mailing head credit cards. They toh never replied only tried 2 3 times still.
Now trying head service quality’s email...
I have a mc card only didnt receive amex since at that time there was a amex ban going on in india. So i am abke to take bogo only 1 time. 2nd time if i try they say not eligible for the usage of offer
Can you let me know the process you had gone through for the conversion? and where did you escalate kindly let me know? would help me a lot and also are your Sapphiro cards LTF