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Nothing positive so far. He said this - "The discussion with SBI Credit card team is still going on. They are struggling to prove their case and every time they are sharing some proof, I am identifying the gaps. SMS logs are looking like cooked up" As it is already 30 days, I have asked him to...

Thank you guys. Last I checked with my friend, SBI cards never said the response was final and asked for time. Therefore, he decided to wait for 30 days before reaching out to the Ombudsman.

Unfortunately, none, so far. SBI Card says they have proof that OTPs and transaction alerts were sent without sharing anything. Once the preset time elapses, my friend will escalate this to the Ombudsman.

My friend is currently battling with SBI Card for fraudulent transactions on his IRCTC SBI Platinum Credit Card. He got charged multiple times with amount totaling to ₹19000 in February with remarks Google Play Mumbai IN sharp at 00:00 hrs indicating some subscription kind of a purchase...