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Which pdf are you talking about?

no complaint. they jus reversed it

you should never approach CIBIL directly. banks by asking their customers to approach CIBIL directly are essentially shedding off their responsibility to resolve the matter. you should complaint to bank to resolve the issue as its the bank who has reported the data to CIBIL and its their...

i have also received some of my cashback back

ok. Now wait for rbi to send you any communication regarding this. when they send any communication, you reply that you have heard to what the bank wants to say but you do not agree with the bank's stance in this case. then you explain why you are right and bank is wrong. after that you ask to...

can u tell at what stage the complaint is right now? did you receive any communication from RBI ombudsman office?

According to me, sumanta is right in this case. @TechnoFino you should try to ask the RBI ombudsman for a conciliation meeting in the case. This meeting can be held in person or virtually too. If the RBI ombudsman denies the conciliation meeting and the resolution is not provided by the RBI...

both CIBIL and the bankcan be reaponsible. many a times, banks change the formats and the way they communicate their data with CIBIL and many a times CIBIL database also shows irregular entries. you may note that all these entries showing as open which were closed will not have any impact on...

it counts as proof wherever they write. and if sbi is denying for reversal, take it in writing and then file complaint in rbi ombudsman. regarding gramin bank, wait for a week and then complaint to rbi ombudsman. keep in mind the above things which i wrote while filing complaint.

have you complained against this to RBI ombudsman yet? if not, please do this first since they will ask on your behalf to the bank all this and get your doubts clarified in detail straight from the bank. if anyone posts here some answer according to them, you will still have doubt in your mind...

do not hesitate to ask for compensation. it is your right. again file a complaint against the bank in RBI ombudsman citing this very circular and asking for compensation from the bank. keep us posted of the developments

different banks have different escalation matrix. it is not complainant's job or RBI's job to see how many escalation matrix each bank has. the rule says simply that you can approach RBI ombudsman 30 days after complaining to the bank. that complaint can be made anywhere with any mode...

you should not get into all this. simply file a complaint with the bank and then to the respective RBI banking ombudsman. keep us informed here of what happens. its the bank's headache to get the funds back from IT department. if you have filed 15g forms and submitted in the branch, attach its...

if anyone wants to know more about this process or about how to make complaint or possible reasons to make a complaint, they can go to rbi ombudsman webpage and read about it. if you have specific query or want to know the exact status of your complaint, you may call 14448 tollfree number of RBI...

although, these ombudsman do have staff working for resolution of these complaints. this staff works like in a normal office where they receive complaints and sort them bank wise and send them to the banks for their replies on individual complaints. after receiving replies, they put the case...

first of all, RBI ombudsman is a person who sits at all the RBI offices all over INDIA in different states. These are deputed different for every state. They take the final decision before closure of every complaint by hearing both the sides of what they have to say regarding the complaint...

Point ii means basically that every complaint should be made to ombudsman within 1 year of approaching the bank with the same complaint. Yes, you can complaint against multiples enquiries but provide proper proof of it to ombudsman otherwise bank will not accept their mistake

Select the subject of the complaint properly while filing complaint and if u still cannot find the subject u want then file it in others category.

30 normal days You do not need to send this complaint anywhere. Just wait for any queries or mail/communication from ombudsman. But while your complaint is in process, if bank tries to approach you to negotiate or work out a middle path, you should do it. Because maybe ombudsman wud have asked...

Yes, you can raise complaints regarding reward points too