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Almost all bank customer care people don't clearly told what we asked and always try to make their profit

I also receive the same offer message and i also have with me online rewards mastercard variant having joining and annual fees of Rs.500/- but i don't understand why they are offering same card at lower fees of Rs200 and visa variant for free

Hello everyone, My pnb debit card is expiring in in feb 24 i.e, this month and i have already received the renewed debit card on 15-2-24. But the renewed card came is rupay classic and i need rupay platinum. i applied rupay platinum card through branch yesterday and it should come in a week. Now...