BoB Sapphire Visa Concierge sending link to give full debit card number for airport pickup

[MegaSpaceBar]

Today I requested Visa Concierge to book a cab against my BoB Sapphire Debit card. They sent me a link and told me to enter the full card number. Earlier they just want 6/8 digits of the debit card.
*Rafath*
VISA PAN Verification Form: https://lpcdn.lpsnmedia.net/le_unified_window/c.htm?t=U01pWUkxNVFMYzpzeS53aGF0c2FwcC1ndw==
Isn't it suspicious?

 

[telescope]

Today I requested Visa Concierge to book a cab against my BoB Sapphire Debit card. They sent me a link and told me to enter the full card number. Earlier they just want 6/8 digits of the debit card.
*Rafath*
VISA PAN Verification Form: https://lpcdn.lpsnmedia.net/le_unified_window/c.htm?t=U01pWUkxNVFMYzpzeS53aGF0c2FwcC1ndw==
Isn't it suspicious?

this link is not working. can you post a screenshot of the form.

 

[hariselio]

Yep, they recently started this. I thought after doing this, there wont be any more manual intervention , but no that's not the case. They are very incapable to handle these kind of issues. As of now, i'm very frustrated and looking to escalate based on my experience!

I've shared my experiences in other thread too. I've three cards and every quarter i do travel at least 4 times. Every time when i make second or third booking using different card(even after entering the full card in the so called secure form), they call me later and say you already utilized and not eligible for this quarter. Then i've to explain about three cards and then they will ask full card details again in the call, i've to give those details, otherwise it will be rejected.

When this was happened first time, they told me to associate all three cards with different email ids and phone numbers, then this wont be happening again. Next time onwards, i followed that, still they do this manual process .

Now with this secure form validation also they call me to say, its rejected as you already utilized, then same old story like giving card numbers of all three cards...

Anyone has any better experience especially people who uses multiple cards?

 

[pprakash11]

I also have 4 BOB Sapphire in Family. I request mostly pickup and request is made from respective card holder's mob no and email, and even name I mention while booking is respective family member's name only !! So I don't face problem as such.

Yep, they recently started this. I thought after doing this, there wont be any more manual intervention , but no that's not the case. They are very incapable to handle these kind of issues. As of now, i'm very frustrated and looking to escalate based on my experience!

I've shared my experiences in other thread too. I've three cards and every quarter i do travel at least 4 times. Every time when i make second or third booking using different card(even after entering the full card in the so called secure form), they call me later and say you already utilized and not eligible for this quarter. Then i've to explain about three cards and then they will ask full card details again in the call, i've to give those details, otherwise it will be rejected.

When this was happened first time, they told me to associate all three cards with different email ids and phone numbers, then this wont be happening again. Next time onwards, i followed that, still they do this manual process .

Now with this secure form validation also they call me to say, its rejected as you already utilized, then same old story like giving card numbers of all three cards...

Anyone has any better experience especially people who uses multiple cards?

 

[telescope]

even name I mention while booking is respective family member's name only !! So I don't face problem as such.

Say you are person P. You family member is A.
While booking for yourself using A's card, you mention only A and while availing the service P (you) can use it even if A is not present?

 

[pprakash11]

Say you are person P. You family member is A.
While booking for yourself using A's card, you mention only A and while availing the service P (you) can use it even if A is not present?

Yeah I have done it twice that way.

 

[telescope]

Yeah I have done it twice that way.

I think it is because driver do not verify/care about who is using it.

But my doubt is, if you are using person A's card to book it, the driver will contact on that mobile isn't it? Or you can give alternative mobile also?

 

[pprakash11]

Yes. Driver doesn't give a F.
Yes. I tell in advance to Family Member A to set such an environment, that is conducive. And lastly I board without any issues.

I think it is because driver do not verify/care about who is using it.

But my doubt is, if you are using person A's card to book it, the driver will contact on that mobile isn't it? Or you can give alternative mobile also?

 

[telescope]

Yes. Driver doesn't give a F.
Yes. I tell in advance to Family Member A to set such an environment, that is conducive. And lastly I board without any issues.

So driver contacts A, and A then passes on that information (such as location and all) to you. Great. I'll do this.

 

[pprakash11]

So driver contacts A, and A then passes on that information (such as location and all) to you. Great. I'll do this.

Every loophole has a loophole. iykyk

 

[telescope]

Great. I'll do this.

Or better, I'll ask family member to give my number to driver whenever driver calls.

 

[pprakash11]

Or better, I'll ask family member to give my number to driver whenever driver calls.

Driver calls only once, isn't ? No issues with that imo.

 

[hariselio]

I also have 4 BOB Sapphire in Family. I request mostly pickup and request is made from respective card holder's mob no and email, and even name I mention while booking is respective family member's name only !! So I don't face problem as such.

I'm doing that way only, but still they come back for manual verification, not sure what was the issue. But first time when i booked, used single contact for all the cards and thats when those people suggested me to use different identify for everything so this issue wont be there in future. So from then i always use different name, number and email. but still they coming back

 

[pprakash11]

But first time when i booked, used single contact for all the cards

That's there where you did mistake.

and thats when those people suggested me to use different identify for everything so this issue wont be there in future. So from then i always use different name, number and email. but still they coming back

Because it gets stored in their system