Drama continues...
Just to check if they were put in their place, I emailed them with the RBI verdict to ask if they removed the stupid policy?
Doh! They said they still don't accept e-Aadhaar older than 30 days and the same is updated in their website (it isn't). 😅
I guess idiots do not...
I read somewhere that you should negotiate but not too hard that they report it to RBI as failed facilitation and RBI actually closes the complaint in their favour, some have faced this.
Yes, from now on I will.
On HP Pay, no 5% rewards, no surcharge waiver or accelerated reward points right as per the card page?
The page also says "UPI transactions are eligible only for core reward points. Maximum of 500 reward points can be earned in a Statement cycle on UPI spends. UPI...
Using HPCL Energie credit card,
Paid at HP petrol pumps Rs. 500, they did not reverse the surcharge or give accelerated rewards.
When contacted their CRM, they said the pumps are not in their 'MID' list. When I identified one of them successfully on HPCL website, they said surcharge will be...