I already received the provy debit card and customer care confirmed privy account status. Today I have raised this issue with chequebook with customer care and they have saif they will mention it again to uodaye with backend team. So let's see how it goes. Will raise it with RM again on Monday.
Planning to keep it as it is with me. I believe whenever we close an account the remaining cheques need to be returned. But not sure. You are also right, I can probably tell them that all it is cancelled. But as of now I will just keep it with me.
I had ordered a new cheque book via netbanking but again received ACE ChequeBook. I am not sure what to do to get Privy ChequeBook. I confirmed with them that I am a privy customer.
So is that how all of us in the community have got the Privy Account? Ace opened and then invited to Privy? Just asking in case anyone had a different experience than this.