Called up customer care and asked the executive to connect me to the retention team. I straight away told them that I have not activated the card then why am I being charged with the joining fee, clearly mentioning that it is clear violation of the RBI guidelines. The executive told me he will...
OK! Thanks! So, would calling up customer care would be a good idea in this regard or sending a mail? Sending a mail would mean that I will have some written proof, if at all things come to, me filing complaint with Banking Ombudsman.
I have not activated my SBI card or done any transactions with it, now when I am trying to submit closure request on SBI card app I am being told to clear the outstanding amount, which is the joining fee, before I can submit the closure request. Now my question is do I have to really pay the...
I have BPCL SBI card on Visa platform. I wrote an email to customercare@sbicard.com for conversion to RuPay network which was denied citing it is not possible currently. So I applied for IRCTC SBI Platinum card through SBI card agent specifically mentioning I want the RuPay variant. But again I...
BPCL SBI Octane has joining + annual fee of ₹1,499 + GST and spend based waiver is at ₹2,00,000. Normal BPCL SBI card has joining + annual fee of ₹499 + GST and spend based waiver is at ₹50,000.