RBI ombudsman-SBI CIBIL COMPALINTS

[Iamnothere]

Hi,
I'm one of the recent posts that I saw there was a recommendation to reach out to RBI ombudsman for any query pertaining to cibil. I have an old loan (about 5 years older) which is reported incorrectly (the whole loan says it is defaulted, but was only a fault due to timing issue of ecs, as I requested for delayed debit after 15th and sive is sitting as default). Anyone experienced, can guide on the steps and cautions to be noted? TIA

 

[Jeba M]

Hi,
I'm one of the recent posts that I saw there was a recommendation to reach out to RBI ombudsman for any query pertaining to cibil. I have an old loan (about 5 years older) which is reported incorrectly (the whole loan says it is defaulted, but was only a fault due to timing issue of ecs, as I requested for delayed debit after 15th and sive is sitting as default). Anyone experienced, can guide on the steps and cautions to be noted? TIA

Myself also faced the issue for my personal loan account which was opened in 2015. Two months back I mailed to SBI Nodal officer along with supporting documents (loan account statement and sb account statement)to remove the late payments which was reported to CIC's wrongly. I didn't receive any reply from SBI, other than the issue is addressed to concern branch for resolution. So, I lodged my complaint on ombudsman, within a week SBI updated the cibil report and intimated to me over email.