I applied for SBI cashback card. (I know the chances are slim to none.)
I already have an SBI IRCTC card.
When I check the application status, I get this:
At the bottom I get a "Complete Application" button, which asks me to book an appointment. I have already booked appointment on Saturday and today (Monday), but no one is coming to do my KYC.
I called customer care today and they said the application is with the backend team and they will reach out for additional information.
So I am not sure if I should continue to try to get an appointment or just let it be.
I already have an SBI IRCTC card.
When I check the application status, I get this:

At the bottom I get a "Complete Application" button, which asks me to book an appointment. I have already booked appointment on Saturday and today (Monday), but no one is coming to do my KYC.

I called customer care today and they said the application is with the backend team and they will reach out for additional information.
So I am not sure if I should continue to try to get an appointment or just let it be.