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Icici Sapphiro Variant

Hitman_107

TF Select
Hi Community,
On what platforms is Sapphiro card issued like Visa and Mastercard i know but which variants of visa and mastercard can anyone let me know if they have sapphiro card on visa or mastercard then…..
 

Hitman_107

TF Select
It’s not simple
You have to escalate a bit
LTF is on card account and not on card network , so your LTF status will remain .
You can try asking for dual variant if you need a Amex variant
But arent amex cards banned some time back? So will they change our card variant to amex if asked? Also there is no dual variant right? Either we ask them to change from visa to mastercard or visa to amex platform correct??
 

anirban.choudhury

TF Legend
TF Family
Moderator
VIP Lounge
But arent amex cards banned some time back? So will they change our card variant to amex if asked? Also there is no dual variant right? Either we ask them to change from visa to mastercard or visa to amex platform correct??
Amex cards are not banned now.
Sapphiro is offered in either Visa signature or dual variant ( Mc + Amex ) , you cannot switch from visa to MC , if they approve your switch it will be from visa to dual
 

Hitman_107

TF Select
Amex cards are not banned now.
Sapphiro is offered in either Visa signature or dual variant ( Mc + Amex ) , you cannot switch from visa to MC , if they approve your switch it will be from visa to dual
So on the card which logo is showed. I mean both amex and MC logo is showed ?coz the sapphiro Mc which i had, had only Mc logo. No mention of amex on card or imobile thats why asking
 

Hitman_107

TF Select
You get both cards that’s why it’s said dual variant
Different numbers , Amex one would start with 3747
Thats great. Sadly i didnt get that way and got only MC thats why the doubt. But its good we get to experience benefits of 2 card platforms that way.. since i had only MC variant due to that i was only getting 1 BOGO BMS ticket and visa had 2 thats why switching back to visa
 

anirban.choudhury

TF Legend
TF Family
Moderator
VIP Lounge
Thats great. Sadly i didnt get that way and got only MC thats why the doubt. But its good we get to experience benefits of 2 card platforms that way.. since i had only MC variant due to that i was only getting 1 BOGO BMS ticket and visa had 2 thats why switching back to visa
You got the card during Amex bam hence you didn’t receive the Amex variant
 

Hitman_107

TF Select
Right now i talked with customer care again and they are saying they will issue me MC variant only. Card variant change is not allowed. In the morning i talked with a guy in customer care and he told me that he has placed the request to change the card variant but he just put a replacement request as told to me by the customer care guy i talked to right now.


Will have to escalate somewhere.

@anirban.choudhury do you know the right people to escalate to get this card variant change done…

Could you tell us the detailed process of how you converted the card platform. If u have mails or stuff it would be helpful if you share your experience 🙏
 
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