How to cancel the Vistara ticket booked by CV points?

[Parky]

I have booked the vistara ticket solely from the CV points, and because of some personal reasons I want to cancel it. But not finding any option of how to cancel it in the web application or mobile app, does anyone here knows how we can do the cancellation?

 

[moriarty]

You'll need to call CC

 

[gurbina]

I have booked the vistara ticket solely from the CV points, and because of some personal reasons I want to cancel it. But not finding any option of how to cancel it in the web application or mobile app, does anyone here knows how we can do the cancellation?

If you can't find it in the app/web, what would you do next? Call
There's no other way to do it, it's quick and easy.

Vistara Fare rules for Award flights for travel within India

Get Vistara fare rules for award flights for travel within India including infant fare, change & cancellation fee, No-show fee, baggage allowed. Download fare sheet and book Business class tickets at low fare.

www.airvistara.com

 

[Crusader4Credit]

Yes, I also recently cancelled by calling Vistara CC.

 

[TheMentalist]

Yes, I also recently cancelled by calling Vistara CC.

What were the cancellation charges?

 

[Crusader4Credit]

What were the cancellation charges?

15% of the CV points.

 

[lokeshp36]

15% of the CV points.

are taxes(charges others than CV points) refundable?

 

[RewardsAlert]

are taxes(charges others than CV points) refundable?

Yes, taxes are fully refundable that are paid along with CV points.
Personally confirmed by Vistara Customer care. 😄

 

[Crusader4Credit]

Makes me wonder if the 24 hour DGCA rule could also be applied to award/points booking for Club Vistara?

 

[Akash777]

Yes, taxes are fully refundable that are paid along with CV points.
Personally confirmed by Vistara Customer care. 😄

Thanks for the info. Might be helpful in future booking with CV Points.

 

[ShubhamJhawar]

So basically, only 15% of CV points are charged incase an award flight is cancelled correct? All the taxes & surcharges are refunded back to the source account?

 

[alphadark7]

So basically, only 15% of CV points are charged incase an award flight is cancelled correct? All the taxes & surcharges are refunded back to the source account?

That is correct
I've personally booked and cancelled later on

 

[ShubhamJhawar]

That is correct
I've personally booked and cancelled later on

Thanks, this is helpful. Can you also help me how long before the trip date did you cancel the award flight?

 

[Heisenberg37]

i want to cancel by flight which i have booked using business class voucher.
does the voucher gets void?
flight date is 21feb

 

[iBabubhau]

i want to cancel by flight which i have booked using business class voucher.
does the voucher gets void?
flight date is 21feb

Yes the voucher is non-refundable and will be void once cancelled

 

[Sachs]

15% of the CV points.

Will the 1200 odd rupees paid be refunded?

 

[Wealth is my birth right!]

Will the 1200 odd rupees paid be refunded?

Yes cash component full refund to source and 15% Club Vistara points they deducted in my case
I canceled a month before journey

 

[Sachs]

Yes cash component full refund to source and 15% Club Vistara points they deducted in my case
I canceled a month before journey

Can u please share their phone number?

 

[Wealth is my birth right!]

Can u please share their phone number?

Here u go pls call from registered mobile number

 

[Revitup]

That is correct
I've personally booked and cancelled later on

Yes cash component full refund to source and 15% Club Vistara points they deducted in my case
I canceled a month before journey

Yes, I also recently cancelled by calling Vistara CC.

After cancellation, how long do the points take to reflect in the account to be used again?

Ps- 24 hours DGCA rule is valid on points booking. They just deduct convenience fees.